Reviews - Cava
Reviews summary
**CAVA: A Mixed Bag of Experiences**
CAVA offers a blend of culinary delights, featuring fresh and flavorful dishes that cater to health-conscious diners. Many patrons rave about the build-your-own bowl concept, with tasty options like chicken and rice, complemented by delightful side dishes. However, customer service experiences vary greatly; some diners report encounters with rude staff and inadequate portion sizes, leading to dissatisfaction. Yet, others praise the attentive service, highlighting employees who go above and beyond. While the quality of food remains a strongpoint, the inconsistency in staff demeanor may overshadow the overall enjoyment for some visitors.
Reviews from various users
Last update : 26.02.2025
The staff at this restaurant are fantastic! The manager, Erwin, is incredible; he truly makes you feel like you're dining in a Michelin-star restaurant in Massachusetts! He definitely brightened my day! I noticed him going from table to table checking in with diners, even on what was a really busy day. I was so impressed that I asked for his name. The food was delicious, and the mint/cucumber/lime juice was my favorite! This place is the best in the area!
The food is simply outstanding; each bite offers a unique explosion of flavors. It's both delicious and fulfilling! However, what truly enhances the experience are the people. During my recent visit, Yolanda was exceptionally attentive. While my husband typically places my order, I decided to take Yolanda’s recommendation this time, and I didn’t leave a single grain behind! She also ensured I had a good spot to charge my laptop and access the Wi-Fi at Legacy Place, and she checked on me after I was finished. The customer service here is phenomenal all around.
The food was excellent and healthier than most fast food alternatives. However, the downside is that the place can be quite noisy. I had difficulty hearing the staff behind the counter, making it tough to respond to their questions. If you order online, you won’t have to deal with that issue.
THE PROCESS WAS SMOOTH. IT is a bit pricey,but it was tasty. The portions were enough to fill us. We create bowl and got the Greek pita. The Greek pita was messy in presentation and the bowl was good. Would be back
Last update : 27.10.2024
This restaurant has really let me down. During my first visit, they completely forgot my chicken, which is simply inexcusable. I decided to give them another shot, but it turned out to be even worse. The chicken was chopped into such tiny pieces that you'd need a magnifying glass to spot any meat. Are they trying to become another Chipotle, cutting back on their portion sizes? Given the price of the bowls, this is just unacceptable. I used to really enjoy this place, but now it's a mere shadow of what it used to be. How did it fall so far?
Great service and food as well as clean environment 10/10 experience Vegetarian options: plenty of vegetarian options Parking: plenty of parking Kid-friendliness: highly kid friendly
Absolutely love this location. The staff are super friendly and attentive and it is a pleasure to see them every visit. Of course the food is fantastic, it is Cava after all!
I’m here multiple times a week and it’s always a great experience. The service is great and the food is amazing. It’s been my go-to for fast-healthy food.
I had an absolutely fantastic experience at Cava! The atmosphere is warm and inviting, the staff is incredibly attentive, and the menu offers a variety of delicious, expertly prepared dishes made with fresh ingredients. Each bite is bursting with flavor. I highly recommend Cava to anyone looking for a memorable dining experience! Victor’s service was outstanding!
Last update : 03.10.2024
Ocean State Soul highly recommends this restaurant! The food and service are truly amazing! Victor is a standout, and the entire team delivers exceptional service. We’re already looking forward to our next visit!
I decided to stop by after shopping at Legacy Place to try this place for the first time, and I had a wonderful experience. The staff was patient and incredibly helpful, efficiently managing the line. A special shoutout to Victor for giving me a complimentary drink and for checking in on us at our table.
I ordered the chicken and rice bowl, accompanied by a refreshing cucumber mint lime drink. I polished off every bite because it was absolutely delicious! The meal was both fulfilling and healthy.
I went today with my family. I don't speak American well and I found the staff unpleasant, rude and not smiling at all. A foreigner expects understanding if he doesn't speak the language well, but instead they had no patience. I got angry and only one girl tried to come to me but the staff was really terrible!
Last update : 10.08.2023
Last update : 27.04.2023
The food here is incredibly fresh! I really enjoyed the chicken and there are so many options to pick from. I recommend adding Pita crawls to your bowl for a delightful crunch, and the warm Pita chips make a great side. The staff is friendly, and the restaurant is clean. I do wish there were better drink options, but that's a minor issue. Overall, it's definitely worth a visit!
Absolutely delicious. The greens and cereal bowl I ordered was fresh and huge for the price paid, super friendly staff that made the food quick, great options for blows and the restaurant itself was impeccable. Thanks CAVA!
Dear CAVA is an excellent spot for a quick and healthy meal, whether you're dining in or enjoying the outdoors. I really appreciate how fast the service is and the freedom to customize your meal, like creating your own burrito bowl. If you're a fan of hummus, you'll love their generous portions. With so many options available, I highly recommend visiting at least once!
CAVA is always a great choice, especially after catching a movie at Legacy. You'll likely be hungry or too tired to cook dinner, making this the perfect place to go. It's ideal for health-conscious eaters who want a satisfying meal without overspending. The process of building your own bowl is simple, and they also offer a variety of special bowls to choose from. Dear CAVA, if you were closer to me, I would happily dine here once a week!
Awesome and clean location with 2 clean gender neutral bathrooms! Good food that is healthy and true to the brand. Customer service/food prep personnel were professional, followed hygeine protocols, and very personable. Thank you for a wonderful experience! Located inside Legacy Place Mall between Paper Source and Peloton.