Reviews

Overall Total Score
4.7 out of 5
Outstanding | 882 reviews

What User likes about Origins Coffee Lounge:
Just passing through and stopped for a quick cuppa and very large piece of orange chocolate covered cake! Delicious. Friendly staff, clean, airy and an enjoyable pitstop. View all feedback. What bob19872018 doesn't like about Origins Coffee Lounge:
Popped in for a coffee, nice ambience, comfortable. However on going to the toilet the waitress asked very rudely “ have you just come in off the street?” To which I pointed to where I was sitting. No apology received. On this basis, the customer service of this individual was severely lacking. View all feedback.

Reviews from various websites

Menu
5.0 ★ from 10 reviews

The personal, ambiente, wonderful tea/coffee, amazing baked goods attention to detail. love it

Best peanut butter brownie I have ever tasted and I love the teekanne and beautiful porcella

Lovely coffee shop very clean, and staff very friendly and helpful, cakes look delicious my partner had the chocolate orange cake he said it was one of the best...

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Very clean great coffee and great millionaire Shortbread

I love going there for my coffee breaks, meetings and friends to meet. very friendly staff and child-friendly. best on the road. a must visit place x

Origins Coffee Shop has garnered a reputation for its inviting atmosphere and delicious offerings, including fresh cakes and quality beverages. Patrons often praise the clean, beautifully decorated space and friendly staff. However, recent visits have highlighted inconsistencies in service, with some customers feeling rushed and uncomfortable as their tables were cleared prematurely. Instances of unclean tableware and unexpected mold on cakes have also been reported. Despite these issues, the owner, Darren, has shown a commitment to customer feedback, particularly regarding vegan options. For now, Origins remains a popular choice, though some patrons are reconsidering their loyalty.

Tripadvisor
4.6 ★ from 51 reviews
bob19872018
31.12.2023 - 14:29

Popped in for a coffee, nice ambience, comfortable. However on going to the toilet the waitress asked very rudely “ have you just come in off the street?” To wh...

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hungryhorse1773
31.12.2023 - 14:29

The best coffee shop in Darlington! I have been to this shop several times and always find the staff to be very friendly. The tea and coffee are top-notch, and...

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Trail51619783635
31.12.2023 - 14:29

The tea was excellent and the cake! Bought a small chair out of the window for a little dog and nothing was too much trouble for the lady in the shop part of th...

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weldonwares
31.12.2023 - 14:29

Went in yesterday for a coffee and a scone and was very pleasantly surprised. We were served swiftly with our coffees and scones which were very nice and reason...

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holidayprincess21
31.12.2023 - 14:29

I enjoyed my visit to Origins today. Lovely coffee and delicious cake. Very friendly staff, who don’t pressurise you to leave when you finish. Very popular cafe...

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Facebook
4.9 ★ from 28 reviews
Google
4.8 ★ from 87 reviews
Restaurantguru
4.7 ★ from 156 reviews
Gastroranking-uk
4.5 ★ from 42 reviews
Int Restaurants
4.7 ★ from 508 reviews

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