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Contribute Feedback What J4573HIstevenw likes about New Thai Kitchen:
The food was delicious, the service was quick (ordered takeaway) and the staff were very friendly. I would recommend this restaurant to anyone who enjoys Thai cuisine. View all feedback.
What syedtabishqadri doesn't like about New Thai Kitchen:
I placed an order online but never received it. They are dishonest and thieves. They took my money and kept claiming that my order was in the kitchen, then later said it was on its way, but they never delivered the food. They stopped answering calls after that. This restaurant is fraudulent. View all feedback.
We have used this takeaway quite a lot since we discovered it and we find that the food, whilst sometimes slightly different, is usually very good. We ordered last night for collection and although there was a member of staff within my eye line, on the phone, when I entered the shop, it quickly became apparent that he hadn't seen me when he didn't come back out of the kitchen for some time. I was beginning to get annoyed. You could really do with some sort of bell on the counter so that customers can get your attention without having to shout. When he did finally come out of the kitchen my food was actually already under the counter! The food was, as usual, delicious, which is just as well otherwise we wouldn't return.
Best tasting and the most reliable Thai delivery place in Darlington. I found the Thai green cuury spot on, There was plenty of warning about the jungle curry, which was hot, but I managed it okay. The starters I've had so far are okay, not as nice as Fat Buddha ones, but at least it'll get delivered pretty quickly! Just watch out for the £12 minimum order charge..
Our friends recommended this Thai takeaway to us and we ordered at peak time on a Saturday night. Despite this, the delivery was prompt (even though we're in a Darlington village) and free as we'd ordered more than £12 worth of food. The food itself (a green curry and a Pad Gra Pow) was delicious and the price included jasmine rice. We're looking forward to trying some of the other menu options soon. The five star rating is compared to other takeaway food rather than restaurants. Having said that, the food was certainly to restaurant standard.
I feel compelled to write a review of this takeaway after receiving the most apauling service. The soup that was delivered was all spilt out of the container into the plastic bag so after finishing the rest of the meal I took it back to the takeaway in the exact state it was delivered in expectation of an apology and a refund. Upon presenting the bag of soup I was accused of having made the mess myself in a microwave. After trying again and again to deny this nonsense he threatened to physically throw me out of his takeaway. Imo he is a disgrace and totally unprofessional. I didn't receive my order and neither was I refunded and to add insult to injury I was threatened with asault and told it was my fault. Unbelievable!
Fantastic quality Thai takeaway. We regularly visit and highly recommend it. I would ensure you collect as the delivery times can be slow due too how busy they are. Don't let that put you off as the food is fantastic.