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Contribute Feedback What Jim Alonzo likes about Alamo Drafthouse Cinema:
Best place to watch a movie the best place for popcorn and drinks. The service is great reclining seats are so comfortable.Mission impossible dead reckoning was hands down the best one can’t wait to see part 2.Jim AlonzoMesquite Texas07/21/2023 View all feedback.
What Jose Gonzalez doesn't like about Alamo Drafthouse Cinema:
Maybe it’s cool if they’re showing an older movie other theatres aren’t, but overall not a great place to go. The food is very subpar and the service isn’t that great. I know they’re serving hundreds of people but they never gave me a refill they just took my cup and I waited 30 min and had to ask them again. The Cinemark 16 in Grand Prairie is way better if you like watching movies and being cozy the seats at Alamo... View all feedback.
Very convenient location. The challenge I have is the limited morning shows. Most important change is they removed most of the breakfast items. I really like going and try to go every weekend.
I recently visited Alamo Drafthouse for the first time and it was definitely an interesting experience. I have to give credit to our server who did a fantastic job despite the challenges they faced. Unfortunately, our table lights didn't work and the seats were not in the best condition, making me feel uncomfortable sitting on them. It's disappointing to pay over $13 for a ticket and seats that don't fully recline.
There 's lots of food back there. That was the response I got when I asked if I could get the drink I 'd ordered 20 minutes prior. It eventually came out.... AFTER my food and AFTER I 'd asked about it again. The ice was melted by the time I got it. The food was not quite cold, but not what I 'd call warm. The seats need reupholstering. Ever see a really old fake leather couch where you can see just as much of the material under the fake leather as the fake leather? No? Go here to see it. Also, the projector was dim.
Best place to watch a movie the best place for popcorn and drinks. The service is great reclining seats are so comfortable.Mission impossible dead reckoning was hands down the best one can’t wait to see part 2.Jim AlonzoMesquite Texas07/21/2023
My experience at this restaurant was absolutely terrible, not because of the movie but because the service was nonexistent. I was the second person to arrive for the showing I selected and gave the server my order (1 beer and 1 popcorn). An hour into the film, I still had not received my order. Other customers began complaining to the front desk about the poor service. I asked the server twice where my order was, and he gave me attitude both times. I decided to ask for a refund and left halfway through the movie. The management at this location needs to do a better job vetting their staff. Perhaps it would be best to have customers buy their own food and drinks so they don't have to hire people who clearly do not care about customer service.