Arby's - Dacula
Arby's
Description
Arby’s continues to charm with flavorful classics like roast beef sandwiches and curly fries, complemented by a refreshed menu that excites regulars. Service is generally friendly and efficient, especially at the drive-thru, where staff attentively confirm orders and provide extras. However, portion sizes have been reduced following company-wide changes, sparking some disappointment. Presentation and order accuracy occasionally falter, with inconsistent sandwich preparation noted. Dining areas could benefit from more frequent cleaning during steady traffic. Overall, Arby’s remains a solid choice for quick, tasty meals with improved offerings, though attention to detail and customer experience can still be enhanced.
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Feedback
We love Arby's and really appreciate how they regularly introduce new and exciting menu items that we find hard to resist. The restaurant has also made significant improvements in the past few years.
The drive-thru operates efficiently, and they consistently ask about your preferred sauces, ensuring you receive everything you need, including utensils and napkins.
The food was delicious, but I've noticed that the portion sizes are getting smaller. When I asked the manager if I could have a smaller container for my French fries combo meal, I was told that this change is based on a study conducted by Arby's. According to the study, their portions were much larger than those at other restaurants, so they are trying out smaller "Canada size" portions at certain locations in the U.S.
Had a disappointing experience at Arby's tonight. The young woman at the drive-thru seemed annoyed by my order. I requested no sauce on my gyro, but not only did it come with sauce, there was actually more sauce than meat.
Worst experience at Arby's. Usually, the buffalo chicken sandwich has a bright orange sauce and plenty of it. This time, the sandwich I received had a brown sauce, was overcooked, and barely had any sauce at all—if there was any, the sandwich was still completely dry. I also requested a plain sandwich, but they gave me a chicken sandwich with mayo. Definitely not worth your money.
Menu PDF
More information
QR-Code for the menu
