Canton City - Dacorum
Canton City
Description
Canton City Restaurant has garnered mixed reviews, showcasing its potential while highlighting areas for improvement. Diners have enjoyed the flavorful dishes and generous portions, particularly praising the crispy duck and lemon chicken, alongside quick and polite service. However, several experiences revealed frustrating delays, with orders taking well over two hours, leading to disappointment and complaints about quality. Some diners voiced concerns over additional delivery charges, deeming them dishonest. While many customers appreciate the authentic flavors and hot meals upon arrival, others lamented their takeout misadventures. Overall, Canton City shines at times but must address consistency and service reliability to enhance the dining experience.
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Feedback
We ordered a takeaway from this company on Saturday the lady who answered the phone was not very friendly and very short waited 2 hours plus for the food which was not to bad but you should let your customers know the true delivery time when your ordering won’t be using this takeaway again.
Placed an order on the phone, and asked if prawn crackers came with meal or do I have to pay for them. I was talked over on the phone when I tried to repeat my order, and was mocked when I picked up my food on Collection. Got home and the lady had forgotten my curry sauce. My boyfriend went back to the takeaway, and was MADE to walk back to my house for more money for the sauce. I then went back with him to say that they had forgotten the item and reminded them I did repeat it on the phone. They didn’t even say sorry for any inconvenience. Food was lovely, however think they need to improve their customer service if they want a successful business.
On weekends you might need to wait an hour or more for delivery but that just goes to show how popular this takeaway is. The duck is very good and I'm a big fan of the lemon chicken.
Waited 1 hour and 45 min. Called and was told 15 minutes, 15 minutes and my order never arrived. They refunded but as it was late not much point ordering anything else. Very poor which is a shame as the food is nice.
FAQ
More information
QR-Code for the menu

