Super Mex - Cypress
Super Mex
Description
Cypress Super Mex has garnered a reputation for its flavorful Mexican dishes and beloved salsa, often deemed addictive by loyal patrons. However, customer service has been a persistent issue, with many diners reporting missing items and unsatisfactory responses from staff. While some patrons enjoyed a positive dining experience with accurate orders and friendly service, others encountered rude interactions and incomplete meals. Unfortunately, the restaurant permanently closed on June 14, 2022, leaving many fans disappointed. For those who cherished its delicious offerings, Super Mex will be sorely missed.
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The restaurant has permanently closed. It is sad to lose a restaurant that has been a part of Cypress for so many years.
Tonight, we visited Cypress Super Mex only to discover that they permanently closed on June 14, 2022. We are disappointed and will miss their delicious food and exceptional service.
There was a mix-up with our order, but the manager was happy to remake it for us next time. Surprisingly, they called back and delivered the correct order to us instead, which was going above and beyond. We greatly appreciate it. We were very hungry and needed to return to our home office for some long meetings, so this exceptional service was greatly appreciated. Thank you again for the excellent service and delicious food!
If I could give this business less than one star I would I was just denied service because I am a veteran have three bullet holes in my back and have a service dog and they would not allow me to order with my dog. Please support veterans and do not eat here
If I could give 0 stars I would. My husband and I were trying to find something new around the area. We saw the menu and I decided to order some chilaquiles. My husband goes to the take out place and asks the lady for 2 orders of chilaquiles. The lady is literally looking at my husband up and down with a bad face and said we don 't serve chilaquiles here. Then what do they serve? in the menu they clearly have chilaquiles advertised. This restaurant is a joke. Worse customer service, never coming back again !!!!
