Chinese Dragon - Crossing

Love to eat here good services and the server are very friendly ? ?

Typically, I am not a person who post reviews of restaurants. I am in the industry. My job as a business manager is to read and respond to every review we receive I know the customers can be fickle and I know that customers can be bias, and I also know that within a restaurant we all can be human and have a bad day. I have struggled over the last 24 hours to determine whether or not I should be writing this review but sleeping on it. I just could not let it pass without giving it a comment. In addition to my responsibilities during the day, I act as the treasurer are for a nonprofit organization in Chelsea, Massachusetts . On June 20 we had a fundraiser and we chose to use this location to cater our event. As part of the fee, we were to be provided with food set up as well as all paper goods, plasticware, and serving utensils by way of prospective the same restaurant provided us with food for an event in 2023 and it was excellent and that was why we chose to use them again in 2024. So for context, this was not our first experience. Unfortunately, we were greatly disappointed from the beginning this time . The representative showed up and he was rude and he immediately was demanding. He wanted an expected help from our representatives to bring food in from his car as well as to set up the food, and was not willing at all to do what was expected of him and unpacking. Even in asking questions of him, the manner in which he spoke to the women who helping him was unprofessional and frankly unkind. I was busy with my other responsibilities at the time, but I was observant of this fact and had no doubt that the women that were working with him were in charge and did not need me to intervene, so I left things alone for the time being. I am the treasurer of the organization so once all of the materials and the food were in and the food was “set-up”. He was expecting to get paid, so I was called over and presented with the bill. I wrote out the check and I presented it to him. His immediate response was to look at the check and said “hey where is the tip no tip I can’t believe you’re not giving us a tip.” Rather than make a scene I explain to him that I was expecting the tip to be included in the bill as it was last year, I also explained that last year we were not expected to pay for things until they returned to pick up their materials at the end of the evening at which time I issued a check which included the tip and I would be happy when he returned to provide him with a tip provided the service was completed at that time. He asked me when he could return and I told him that 9 o’clock would be appropriate and he left. At 9 o’clock, he returned and immediately said before he even began to clean up is, where is the tip at which time despite my best judgment provided him with a tip, he took his chafing frames, left all of the food and the water trays and left. Now you may think as a nonprofit, maybe we were asking too much but any interest in full disclosure we paid full price we did not receive or ask for a discount in any manner from this restaurant. We did not ask them to give us a donation. We did not ask them for a discount. And we did not ask them for any special consideration at all. This is not sour grapes because they said no, and we are trying to give them some negative PR, because as we said, they received our business this time out because of such a great job that they did the first time out last year.

For 14 dollars for a large order of chicken wings (about 8-10 wings) i’d rate this restaurant’s food quality as VERY POOR considering the price… lousy at best… only drunkards would enjoy the food offered at this place.

Not good, food had not only no taste but you didn't even smell it, the ribs were no good, rice, no flavor, chicken asked for crispy, not. Never again. Don't know what those others were tasting but it wasn't Chinese food.

Never ever disappoints whenever we order from them. Thank you!