Wendy's - Crestview
Wendy's
Description
This Wendy's location delivers a split experience: friendly, efficient staff and quick, accurate service can turn out clean, satisfying meals and loyal customers, while inconsistent food temperature, occasional soggy items, and lapses in cleanliness or professionalism undermine reliability. It’s a convenient late‑night option for iced treats when others close, but improving quality control and basic customer service would raise the overall experience.
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Feedback
My husband and I were ready to give up on Wendy's. By chance, we decided to try this place, and I'm so glad we did! You've gained a loyal customer in me at 45 years old. I've been eating at Wendy's for so long, but this place is clean, welcoming, and the food is excellent!
The staff was friendly and efficient, and the service was prompt. The portion sizes on the dollar menu were quite small, but I actually preferred this dollar menu, as it offered better options.
Outstanding experience! We visited around 12:38 PM. The staff member who took our order was very polite and professional. Our order was processed quickly and accurately. Great job!
Although they didn't have the dish I initially wanted, I opted for my second choice and it was delicious!
It's hit or missed with this place. The guy who usually runs on the first drive thru window is quite rude and unfriendly as he hates his job. I'm honestly drowned to interact with him. The food is usually not fresh. There is a 50/50 chance that it is cold like hell or still warm, but hardly ever hot freshly pierced. The only reason I'm giving them 3 stats is bc they seem the only place you can get an ice product after 7:00 at the northern end of the city. Mcd's machine is always down and sonic closes early, so Wendy 's is the only place to go if you have this desire Lol.
