Starbucks - Crescent Springs

Fast service, depending on when you go there. Obviously very good, or you wouldn't wait. You also have pre-orders and are ready for pick-up as soon as you arrive.

Drink was made incorrectly and it was a mess, had to grab napkins just to pick it up.

Worst starbucks I've been too. Made the drink wrong .. it was a frap. It was thin and heavy mocha. I asked.for thicker and little less mocha. Remade the drink and it came out thinner and about the same mocha. When i told them it was still wrong I was told they refuse to remake or refund the beverage. This is horrible customer service. My wife drinks like 3 or 4 of these every day. Is the barista promise dead? Do the Starbucks corporate policies not apply to the stores now? How horribly sad.

Usually it’s pretty good here, but today specifically really annoyed me. I ordered the exact same thing I did yesterday, but today I got judged by the older woman at the register. I’m so sorry that me not wanting black coffee annoyed you. And even with her rude comment and eye roll, my drink was still made incorrectly. Yesterday my drink was phenomenal, service was great, not at all today. I don’t even want to drink this. Food: 1

As of December 2021, it seems like their renovations have made a difference, even if it doesn't feel completely new. This location is definitely bustling, but the staff is efficient, and the service is quick. I appreciate the great amount of indoor and outdoor seating, making it a welcoming place to relax and chat. And our drinks were excellent too!