Slicebox - Crawley

I visited the restaurant to order food and found the staff to be very courteous and helpful. They provided clear instructions on how to customize my menu to my... read more I visited the restaurant to order food and found the staff to be very courteous and helpful. They provided clear instructions on how to customize my menu to my liking.

This is the best place to have fun with a variety of snacks and delicious desserts. The staff are very polite, even though they have to work hard day and night. read more This is the best place to have fun with a variety of snacks and delicious desserts. The staff are very polite, even though they have to work hard day and night.

I have always frequented this restaurant with only a few minor issues. However, last night we placed an order and I specifically ordered a doner burger meal tha... read more I have always frequented this restaurant with only a few minor issues. However, last night we placed an order and I specifically ordered a doner burger meal that was supposed to come with a choice of chips, curly fries, or wedges, and a drink. I chose curly fries. When the food arrived, there were no curly fries. I tried calling multiple times but was met with a constant answering machine. When I finally spoke to someone, they were rude and insinuated that I was lying, despite the fact that I had paid 5.99, which included the curly fries (I will attach a screenshot as proof). After about 10 minutes of arguing, the person said they would send out the fries, but they never arrived. I couldn't get through to them again. I will never patronize this dishonest and rude establishment again. It's time to find a new place to spend our money, as they do not deserve it.

I ordered a kids meal for my son, as on just eat ieat it specified that it comes with a drink and complimentary chips. But the food got here and no chips arrive... read more I ordered a kids meal for my son, as on just eat ieat it specified that it comes with a drink and complimentary chips. But the food got here and no chips arrived. I got a phone call with abuse down the phone that I was lying and I was to come down there and prove to the. I am disgusted with their behaviour. And being a food standard representative. This is not being taken lightly. Picture below to prove that the kids meals come with what I have said.

Rubbish customer service delivered my order wrong twice in 2 and half hours even one star they not worth it so please don’t waste your time. read more Rubbish customer service delivered my order wrong twice in 2 and half hours even one star they not worth it so please don’t waste your time.