Turtle Bay Crawley

Unique food, lovely decor and the ambiance is vibrant and intimate at the same time. Totally recommend for a memorable dining experience. read more Unique food, lovely decor and the ambiance is vibrant and intimate at the same time. Totally recommend for a memorable dining experience.

Great food with a wide selection to suit us all. Drinks and food arrived quickly. Friendly but unobtrusive service from Maryanne. Loved the puddings. read more Great food with a wide selection to suit us all. Drinks and food arrived quickly. Friendly but unobtrusive service from Maryanne. Loved the puddings.

12 of us went for a work Christmas dinner. Booked by someone else. I was the first person to arrive and was invited to either wait at the table or the bar I dec... read more 12 of us went for a work Christmas dinner. Booked by someone else. I was the first person to arrive and was invited to either wait at the table or the bar I decided to get a drink drink first and before I’d finished ordering my drink everyone else started to arrive were told that we had the table for 2 hours. We all went to the table and had sent our food order 2 days before as requested, which they had lost so we then had to order individually from the menu and wait longer for the order to be cooked. The food on the whole was delicious, if I were to be picky the prawns were overcooked but they were still tasty, and everyone else enjoyed theirs. The waitress barely smiled the whole 2 hours we had the table and proceeded to come over with a card reader to ask for payment whilst we were all still eating stating we had 10 minutes! If they hadn’t of lost our order and the service was a little quicker we would’ve finished our food before the allotted time. If this had been the end of the visit the rating would have been lower, but 2 members of bar staff bumped it up. They couldn’t have been better, happy, helpful and highly efficient. We had moved to the bar area and they kept me topped up with iced water all night (designated driver) often coming over and just topping me up. I appreciate Christmas in the hospitality trade is manic at Xmas but rude staff are not acceptable when we spent a lot of money which we all worked hard to earn. It’s also not made clear that there is such a short time limit on the table.

Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Goat Curry, Jerk Chicken read more Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Goat Curry, Jerk Chicken

The customer service at this restaurant, provided by Maryanne and the team, was outstanding. They rated the service and atmosphere top marks with a score of 5. read more The customer service at this restaurant, provided by Maryanne and the team, was outstanding. They rated the service and atmosphere top marks with a score of 5.