Giraffe - Crawley
Giraffe
Description
Giraffe at Gatwick Airport South Terminal offers a mixed dining experience. While some patrons lamented slow service and underwhelming food quality, others celebrated exquisite meals and attentive staff. Highlights included delicious dishes like Katsu Curry and loaded nachos, paired with friendly, engaging service that enhanced the overall experience. Guests noted the relaxed atmosphere, making it an oasis amid travel bustle. Although opinions on value for money varied, many appreciated the effort of the staff and the decent food options. Overall, Giraffe has the potential to deliver enjoyable meals for travelers willing to seek out something different.
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We were so hungry that we would have probably settled for just about anything they served, but luckily, the menu offered a great variety—especially my favorite breakfast item: pancakes. Our tea came quickly, which was much appreciated, since we probably looked like two zombies. I ordered the strawberry pancakes while my wife took the server's recommendation for the hash, which she discovered was spicier than the server had suggested. The service was impressively quick, allowing us enough time to relax after our meal before heading to security. For airport food, it was quite impressive, especially for breakfast!
Horrendous service, asked for some sauces, was told it was coming, never got them, my partner asked again as we were waiting a while. When a staff member pat him on the back and said he works the other side. We were also blamed for ordering on the app as the reason our food took so long. The worst service we have ever received and will be logging a formal complaint
Whenever I arrive in England after a long overnight transatlantic flight, a full English breakfast is always my first craving!! My last trip I discovered 'Giraffe '; it 's in the South Terminal, up a few stairs right after you come through the arrival doors into the terminal. Being about 7am I was one of only two customers but the staff were friendly and my food quickly served. Their full breakfast was great and just what I was craving. Egg, bacon, sausages, beans, tomato and potatoes was piled onto my plate with some toast and coffee to compliment it. HP Brown sauce always makes it better and the only thing missing was some mushrooms!!! This will definitely be new spot for breakfast whenever making this trip!
Probably one of the best options I've seen for airport dining. The menu has a variety of internationally-inspired cuisines, full bar, pretty dining room, and I love giraffes (although I was disappointed to not find any actual giraffe art). There were outlets at almost every booth to charge phones, and space for luggage. We ordered the Vietnamese-style salmon soup, the Malaysian chicken curry (the better dish, in my opinion) and our favorite favorite was the appetizer, grilled halloumi cheese skewers topped with a green pea salad. I wish I had ordered a few of those as a main dish! Everything was great, and although my salmon dish was a little boring for what I was in the mood for, we really enjoyed everything. Service was incredibly slow and almost nonexistent. We had to wander around the restaurant looking for servers to ask for our check and then to pay the bill, and servers rarely checked on us. Still, because this is a star for an airport restaurant and the food/atmosphere was good, I'm going with 4 stars.
While probably the best pre-security dining option I saw, it was most definitely not the best food in London. I think I 'm usually suspicious of world dining places, as that usually means they do a lot of things mediocrely. That was the case here. The best dish we got was probably the salad, but honestly it 's hard to mess up a dish in which the only cooked thing is chicken... The best part of the meal was actually our waiter. Unfortunately I forget his name, but he was so friendly enthusiastic, he definitely made the dining experience. They were also very accommodating about our huge cart of luggage, which was also much appreciated
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QR-Code for the menu
