Reviews

Overall Total Score
4.1 out of 5
Impressive | 3167 reviews

What mdjohnst doesn't like about Costa Coffee:
Second Costa place in Crawley and not much better than the first. Used to always find consistency with Costa and now it is very hit or miss whether you get a decent coffee or not. The flat white I had from here was just ok. Not the usual hit I am used to. View all feedback. What mzsunnyblonde likes about Costa Coffee:
Stopped by to get a glass of milk and didn't know where else to get one in all honesty. Bar staff stepped up and were wonderful about it. Bathroom was not very clean but otherwise was great. View all feedback.

Reviews from various websites

Gastroranking-it
2.8 ★ from 50 reviews
Tony
27.06.2024 - 09:15

It's a Costa, identical to every one in the country.

Tuba
27.06.2024 - 09:15

Very rude till ladies they don't pay attention if customers give their instructions

A
27.06.2024 - 09:15

Lower Costa in the shopping centre. Appalling service from rude staff who couldn't be bothered to get up and serve me. They were too busy sitting down and chatt...

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Arturo
27.06.2024 - 09:15

I was there when A.Perry was rude to the Costa staff who are not only friendly, but kind and helpful. By the looks of A.Perry’s other comments, she’s just out f...

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Jacqueline
27.06.2024 - 09:15

Server who had a bad earache was very friendly and efficient. Server with the tattoo on her forehead was on her phone a lot even though there was a long queue n...

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Tripadvisor
2.4 ★ from 16 reviews
Arnar123
06.03.2024 - 19:19

I typically visit Costa for a coffee because I can get a quality one at a reasonable price. However, on this occasion, the service was lackluster and the staff...

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David
06.03.2024 - 19:19

On Wednesday, January 26th, we visited the Costa branch located on the ground floor of County Mall. Our primary reason for going was to enjoy a cup of coffee an...

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David
06.03.2024 - 19:19

On Tuesday, September 5th, we visited the Costa branch located on the first floor of County Mall's food court. The staff member who assisted me, Marissa, inform...

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David
06.03.2024 - 19:19

Wednesday 4th August and we came here early morning for a coffee. The branch is located on the ground floor in County Mall. The young guy who took our order, wh...

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brooklynas
06.03.2024 - 19:19

Visited this branch 10 times. I thought I'll give them a chance to improve, before I say something. Coffee always cold, room temperature. I'm having same coffee...

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Int Restaurants
4.4 ★ from 1482 reviews
Rohit
27.03.2024 - 03:07

The staff at Food Court Costa Coffee is fantastic and extremely friendly. I have visited this location several times and have always found them to be very court...

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Marcell
27.03.2024 - 03:07

I really enjoy this place! The service is friendly and fast, and there is plenty of seating. It's a comfortable and quiet spot to get some work done with a coff...

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Zoe
27.03.2024 - 03:07

I stopped by for a quick cup of tea while waiting for the shops to open. The tea was good, and the cake was delicious.

Sue
27.03.2024 - 03:07

Disappointed that you don't sell packets of mini waffles they are my favourite, big one's are not nice to share please bring them back

G
27.03.2024 - 03:07

Young lad called Casper in Crawley , County Mall shop was up to his eyeballs but took time to check out allergy files for the drink my son wanted , for peanut a...

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Menu
5.0 ★ from 2 reviews
Michael
08.07.2022 - 10:15

The staff is always friendly and willing to help, even if you've only been there for 5 minutes. There are plenty of options to choose from on the menu.

Tara
08.07.2022 - 10:15

The staff were extremely friendly and attentive. They have a wonderful variety of food and drinks that they carefully select and enjoy.

Foursquare
3.3 ★ from 4 reviews
Google
4.1 ★ from 881 reviews
Restaurantguru
4.3 ★ from 729 reviews
Yelp
4.4 ★ from 4 reviews
Gastroranking-uk
3.4 ★ from 788 reviews

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