Bubba Drews - Craigavon

Today, we went to this restaurant for brunch. I ordered the omelet, which was just okay. I also ordered a milkshake, but I was not impressed. They used whipped... read more Today, we went to this restaurant for brunch. I ordered the omelet, which was just okay. I also ordered a milkshake, but I was not impressed. They used whipped cream instead of ice cream, which was disappointing. The service was not very good either. Overall, I would not be in a hurry to come back anytime soon.

We waited for about 15 minutes before someone asked if we wanted a drink. Even after we received our drinks and food, we were not approached to clear our plates... read more We waited for about 15 minutes before someone asked if we wanted a drink. Even after we received our drinks and food, we were not approached to clear our plates or take our dessert order. After another 15 minutes, we decided to just pay and leave due to the poor service.

The menu at this restaurant is exceptional, offering delicious and filling dishes at affordable prices. The staff is friendly and helpful, and the restaurant is... read more The menu at this restaurant is exceptional, offering delicious and filling dishes at affordable prices. The staff is friendly and helpful, and the restaurant is clean and inviting.

What on earth is going on in this restaurant? We waited 15 minutes to be seated at our table despite it being quiet. Staff literally stood behind the bar lookin... read more What on earth is going on in this restaurant? We waited 15 minutes to be seated at our table despite it being quiet. Staff literally stood behind the bar looking at us but were too busy talking to come over. We were eventually seated and our order was taken. We waited 60 minutes for our food to arrive and when it did the chips were cold and part of our order was wrong. At this stage were that hungry we just ate what had been brought. We then sat with dirty plates for another 35 minutes until eventually I went to find a member of staff to clear the table as we wanted to order desserts. Another 15 mins passed and eventually our dessert order was taken. The pizzas were very good and the burgers were tasty but this is a diner style restaurant not fine dining so I wouldn't expect exceptional food and neither would I expect such a long wait to get food the wait ruined the whole experience. When the desserts finally arrived we had no cutlery to eat them with and had to ask. To be honest the desserts were not worth the wait or the money they are all bought in and what sounded good on the menu certainly underwhelmed us. They had a dime smores cake with fresh cookie dough that sounded amazing but when it came it was a disappointment. We were never asked the entire time if we wanted more drinks and this is how restaurants make money servers should be asking diners if they need more drinks throughout their meal. The restaurant is grubby and the menus are filthy to the point we wouldn't touch 2 of them. This is unacceptable why would you present your diners with dirty menus. The toilets are disgusting and need a good clean if that is on view in the public eye what are the areas such as the kitchen like that you don't see. It definitely isn't worth the money they are charging and the management need to really look at staff training and improve drastically on customer service. There should be no restaurant in this day and age where customers have to wait that long for food and have to physically search for servers. Very poor experience I would not recommend this restaurant.

For me the food was just ok, the kids didnt finish there's either girl asked how the food was and I told her but nothing done about it unfortunately as I do lik... read more For me the food was just ok, the kids didnt finish there's either girl asked how the food was and I told her but nothing done about it unfortunately as I do like the place