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Contribute Feedback What Haze Saga likes about Alana:
Lovely place, just wish they had a vegan scone I could enjoy. The normal scones looked fantastic though, and my friend enjoyed hers very much Thank you for having oat milk for my coffee, that was great View all feedback.
What Nigel doesn't like about Alana:
Told to sit at table and someone would come to take my order. Then waiting 10 mins told by another member of staff I had to order at counter. Better communication needed between staff. Got up and left as the queue had got linger. View all feedback.
I ordered food which came after about 30 minutes but that's not all. The bacon was like the sole of a shoe, on top of that my food was not warm enough... The cutleries were dirty and the food was terrible. Prices are out of mind, high price low quality. 1 star is a lot…
Breakfast was warm and tasted like it had been cooked previously. Sausage greasy and bacon tough. Expensive for what it was. I don't mind paying for good food but would be reluctant to go back for breakfast! Cakes, scones and desserts looked good. Service was quick and staff and atmosphere pleasant.
Terrible experience. No respect for an elderly person who can't stand in a 45 min queue. Avoid like the plague. Staff on the floor are rude and lack understanding.
Extremely expensive. I got a scone with jam and cream and it was £5.85. So cappuccino and scone was over £9!! Server was unfriendly. Coffee was really poor, thin and bitter. It looks nice but I'll not be back.
£7.45 for a coffee tray bake that wouldn't have fed a mouse! Coffee was very nice but ridiculous prices.