Reviews - A&W
Reviews summary
The A&W restaurant near Walmart, managed by new owners of the Vincent Massey location, offers hormone and antibiotic-free ingredients in their delicious burgers. Despite some initial challenges like food not being hot in drive-through orders, burned toast for breakfast, and sound levels that make conversation difficult, the restaurant shows promise. A large team of 14 kitchen workers ensures fast service, with friendly staff always willing to make the food just the way customers like it. Although the new location can get crowded, the overall experience of fresh food, prompt service, and a clean, welcoming atmosphere keeps patrons coming back.
Reviews from various users
Last update : 28.03.2023
At that time the service was fast. Our order came fast, staff is friendly and competent. The only drawback of our visit is that this new site has a building that is too small for the busy times of the day, to dispose of trays customers need to go behind the seat to dispose of them. The congestion is sometimes a negative when eating.
I have to say, this restaurant really needs to step up their game when it comes to serving hot food. I drove through multiple times just to grab some onion rings, and each time I had to go back inside and ask for a fresh batch because the ones they gave me were barely warm. It's disappointing when they can't even get something as simple as onion rings right. However, on a positive note, their root beer is fantastic.
I told my husband about my wonderful experience in another place in Ottawa, so we had breakfast at this Cornwall site, not disappointed. I was amazed to see all employees so hard cleaning, all employees had great personalities and food was fresh and...hot...A and W is a more classic than most fast food compounds. Will be back, thank you
Second time we ate inside at new location. Chicken sandwich pretty boring. Could barely have a conversation because the music is so loud. The first time we ate there we had to go outside and eat after requesting three times that they lower the volume....It's a restaurant, not a club. Won't be returning anytime soon.
I was in a rush to get back to the office and decided to try out the drive-thru at the new A W. Service was extremely fast, order was exactly as ordered, fresh and hot burger ice cold Root Beer served with a friendly smile....This was my first time at A W in about 10 years and they 've definitely won me over. As Arnie says I 'll be back!
