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The restaurant is a popular spot, known for their fantastic hot chocolates and broad opening hours. However, they have received some negative reviews recently. Some customers have complained about being refused service by a foreign barista, charged extra without warning, and receiving poor treatment when requesting services like laminating. On a positive note, other customers have praised the delicious food and coffee, as well as the eco-friendly atmosphere. Overall, the restaurant seems to have a mixed reputation, with some aspects that need improvement.

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