Wendy's - Coppell
Wendy's
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I ordered the new chicken bacon ranch WRAP . 7:40P. Drive through. What did they give me? A cold, old at least hours old) fried chicken SANDWICH ! How do you mistake one for the other? How many people were in line? Just one. Me. Called the store when I got home. It rang and rang and rang. Not answered by the crew which was doing nothing. Very disappointing.
Spent half the time at the drive thru arguing about a drink coming with the combo only to realize after I left that the entire meal was missing from the bag. Certainly charged me for it though. Tried calling to rectify it but no one answered the phone.
Horrible service...twice I ordered breakfast egg and cheese on a biscuit...came home and opened to sausage ? How difficult is it to take an order....they said they don't care...very unhealthy environment...water leaks behind the building...who knows what goes in there ?
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