Starbucks - Consett

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Starbucks

Starbucks
4.4 / 5 (556 reviews)

Description

Located conveniently near local shopping hotspots, this Starbucks branch offers a mixed bag of experiences. While some patrons have encountered disappointing drinks, such as subpar coffee and heated milk, many others rave about the consistently friendly and attentive staff. Regulars appreciate personalized service, with baristas memorizing their orders, ensuring a warm and welcoming atmosphere. Customers have also praised the drive-thru service for its quickness and efficiency, with thoughtful gestures like free treats for pets. Overall, despite some inconsistencies, the strong emphasis on customer service shines through, making it a popular stop for both locals and visitors alike.

Last update: 17.01.2026 from: brodie36

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★ 4.4 / 5 from 556 reviews
brodie36
22.12.2023

Fab friendly staff know our order off by heart.we pop here 4-5 times a week .it's a ten mile trip to get there well worth it .

roseyhew1986
22.12.2023

Love this place fab coffee and friendly staff .why we get a coffee nearly everyday as a treat .we travel 10 mile to get to this store .as I said it's the best by far great staff they know our drinks order off by heart .Lauren bailey Becca Reece Nathan anyone else I've missed out your the best !!

tomas-k-ivy8940
22.12.2023

Me and my wife thought we will give this place another chance after utterly disgusting coffee (flat white and latte) we were served month or so ago. This time we were served warmed up semi skimmed milk which they call hot chocolate. I am a fan of Starbucks, but Consett’s branch seems to be the worst when it comes to drinks. I mean, how hard can it be, all other branches around can make an effort. Needless to say, we won’t be coming back there.

rebecca-t-horse5644
22.12.2023

I went in to feed my baby and have a quick coffee. However, we ended being there for 4 hours due to my car breaking down. The staff were amazing with me and my 4 month old. Telling me it was fine my car was there, then noticing I was a little stressed due to what was happening and my son needed a nap and feed. I got him sorted and another lovely member of staff asked if I would like anything getting. Continuing to check on us; asking if we’d like the music turned down, etc, as we had to wait quite sometime for help. I am so grateful and it made a stressful experience a whole lot better than what could have been.

sunnymick
22.12.2023

This Starbucks coffee shop is just like any other you've been to - consistent and straightforward. You can expect the same good service you usually get at Starbucks, making it a convenient choice.

FAQ

As a visitor, you can use the WLAN of the place at no extra cost.

The restaurant gladly provides high chairs for babies and toddlers.

The premises in the restaurant are wheelchair accessible and can also be used with a wheelchair or physical limitations.

More information

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