Arby's - Conroe

So basically I ordered a beef and cheddar right, well my grandma just came out of the bathroom and hit the griddy and stole my beef and cheddar, the young man b... read more So basically I ordered a beef and cheddar right, well my grandma just came out of the bathroom and hit the griddy and stole my beef and cheddar, the young man being the counter said aw hell Nah, and hit my grandma with a HUGE stick of meat, then pulled a WWE bodyslam maneuver and put her on the floor, best day ever and amazing service reaction time.

The lady at the drive-thru window gave me my bag but forgot some items. I pulled back around and the manager apologized and said they shouldn't have given me th... read more The lady at the drive-thru window gave me my bag but forgot some items. I pulled back around and the manager apologized and said they shouldn't have given me the bag, my chicken wasn't even done yet. He gave me an extra sandwich and fries. Very nice.

This restaurant has an older ambiance that could use a refresh. The sauce dispenser was not functioning, and the Coca-Cola mixed with carbonated water before re... read more This restaurant has an older ambiance that could use a refresh. The sauce dispenser was not functioning, and the Coca-Cola mixed with carbonated water before reaching the table, which was off-putting. I initially wanted to try the Wagyu Burger but opted for something else after seeing the price.

I arrived just before closing on a Sunday night, and the staff were still in great spirits; they didn't rush me at all. I ordered the Diablo Chicken, which was... read more I arrived just before closing on a Sunday night, and the staff were still in great spirits; they didn't rush me at all. I ordered the Diablo Chicken, which was actually spicy enough to meet my expectations—something that often disappoints me at other places. Overall, it was a fantastic visit!

A few months ago, I had the best juicy bacon ranch cheeseburger for $9.50, and I was thrilled to hear it was back on the menu. I went in today to order one, but... read more A few months ago, I had the best juicy bacon ranch cheeseburger for $9.50, and I was thrilled to hear it was back on the menu. I went in today to order one, but unfortunately, it was disappointing. The burger was dry and cold, with very few toppings. While the staff were all friendly, I don’t think I’ll be ordering that again. I understand that good employees can have off days and that they’re hard to come by. The food has generally been great there, and I’ll continue to get lunch from them. I’m not looking for anything in return; I just wanted to share my experience.