Jackson's - Commack

We ate our early dinner at the bar and had a great time. The bar burger was excellent and the right size! Apps were spot on.

Not very busy, food was good service extremely good

This place has some major positives and 1 pretty bad negative. If you are looking for some great apps and drinks this is your place. Love the atmosphere, selection of beer, servers always nice but overwhelmed. However something happeneds to the place when it's time for main courses. It changes into different quailty completely. I think honestly it comes down to a dirty grill, and oil not changed out enough. So this problem might not be exsistant in a few days, but if it continues ew. Every app is fire, and almost every entree is inedible. I'll keep going for the apps and drinks though.

Very disappointing experience on a slow Friday afternoon. Went for a late lunch with a friend with health and handicap challenges that make it difficult for them to walk. We entered the restaurant and there was no one at the front to seat us, my friend asked me if we could just go in and sit at he first open spot on the bench on the right as you enter the dining room and I accommodated. The waiter came over to take the drink order and my friend offered apologies for not waiting to be seated due to his handicap. The challenges my friend has are very obvious to recognize. The waiter was great and said Don 't worry and took our order. We were having conversation when a woman appeared and loudly said so the restaurant could hear Can you two move over one table, I have a party of eight coming in and we need the space. The woman and I took a few minutes to move my associate over to where the woman wanted us. She told us several times that a party of eight were coming as they had just called the restaurant to say they would be there in moments. There were about 4 other tables with people at the time and the restaurant was not stressed. We enjoyed our meal and paid the bill and left. The party of eight never showed. My suspicion is the woman who had us move is the maître d who does the seating and was annoyed that we could not wait and just sat ourselves and was petty, exerted her authority and was vindictive. That may not have been her intention, it is the impression she left with me and my friend. We are both Commack locals with families who have enjoyed Jacksons many times before. Jacksons is a good restaurant but that experience really was surprising and very disappointing. Too many other choices in Commack where they have treated us better.

Great overall experience Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Tacos, Steak Sandwich