Tim Hortons - Feedback

This is the best service I have ever received at a Tim Hortons! read more This is the best service I have ever received at a Tim Hortons!

I had the worst caramel ice cap at this restaurant. The lady working in the drive-thru even mentioned to another employee that the piping bag of topping was emp... read more I had the worst caramel ice cap at this restaurant. The lady working in the drive-thru even mentioned to another employee that the piping bag of topping was empty and just tossed it away. The ice cap tasted awful, like it wasn't mixed properly. I would not recommend it.

I usually go to the same Tim Hortons, but today the line was finally moving. I waited in line for 20 minutes just for a single cup of coffee. I had to wait to o... read more I usually go to the same Tim Hortons, but today the line was finally moving. I waited in line for 20 minutes just for a single cup of coffee. I had to wait to order, then waited again at the order board. Finally, when I got to the window, the person at the register took forever to process my card. The hot coffee had a lid that seemed secure but fell off as soon as I tried to put it in my truck, spilling everywhere. When I went back to the window for napkins, the person who handed me the coffee was just standing there, so I had to knock on the window to ask for help. Overall, it was a terrible experience and I will not be returning to this location. Stay away.

Very friendly staff. very helpful. picked up several gift cards they were very helpful to load them all over the drive-thru. read more Very friendly staff. very helpful. picked up several gift cards they were very helpful to load them all over the drive-thru.

Horriable customer service ?on Mon. Octoner 4th around 11:45 am.. I pulled up to the window ask for 2 med coffee with double cream 15 sugar on the side 1 med. V... read more Horriable customer service ?on Mon. Octoner 4th around 11:45 am.. I pulled up to the window ask for 2 med coffee with double cream 15 sugar on the side 1 med. Vanilla iced Capp with whipped cream add camle drizzle..I was handed a camle ice cap instead. When I asked to have my order corrected to what I order, I was given an attitude.. The 2 men didn't remake my ice vanilla ice cap, they handed me the same carmle ice that they added Vanilla Icecap to the old camle ice cap ..It was the worst tasting ice cap ever..On top of that I had to remind them to give us the sugar for our coffee..I was so outraged with the horrible service the product the I pulled off and threw away my $5 ice cap. it was unbearable to drink that product)I was now not only out my drink my but was treated very awful, witch put a damper to my moring.. NOT KOOL

Can never get their app to work right . Tried calling them but they never answer the phone . read more Can never get their app to work right . Tried calling them but they never answer the phone .

Rude staff except a senior lady working there was nice. Long waiting time to figure out that they are out of specialty donuts….they need to update digitally the... read more Rude staff except a senior lady working there was nice. Long waiting time to figure out that they are out of specialty donuts….they need to update digitally they menu when they are out of stock…like other food chains do…..

Some good coffee. Decent donuts. Wide variety of breakfast sandwiches. read more Some good coffee. Decent donuts. Wide variety of breakfast sandwiches.

Sign clearly says they are open til 7pm. It's 6:30. They're closed. read more Sign clearly says they are open til 7pm. It's 6:30. They're closed.

Often closed inside during regular hours. Donuts are usually gone early. Seem to be regularly short staffed... likely not paying enough to keep read more Often closed inside during regular hours. Donuts are usually gone early. Seem to be regularly short staffed... likely not paying enough to keep

The restaurant offers delicious bagels and donuts. Although I'm not a fan of the coffee, it's decent in a hurry. The seating areas are nice, making it a great s... read more The restaurant offers delicious bagels and donuts. Although I'm not a fan of the coffee, it's decent in a hurry. The seating areas are nice, making it a great spot for a quick snack. My favorite choices are the plain latte and cinnamon raisin bagel.