Kfc - Columbus

Chicken, Fast Food, Chicken Wings
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Kfc

Kfc
3.0 / 5 (632 reviews)

Description

Dining at this particular KFC has proven to be a mixed experience, with a significant divide between the quality of food and service. Numerous diners reported receiving burnt or poorly prepared chicken, leading to multiple trips back and a lack of respect for customer concerns. Additionally, inconsistent service has put off customers, with some feeling ignored in favor of others. However, there are glimpses of hope; a few patrons have encountered friendly staff and enjoyed well-prepared meals, highlighting the restaurant’s potential. Ultimately, many recommend seeking alternatives until management improves food quality and service standards.

Last update: 17.01.2026 from: Michelle

Feedback

★ 3 / 5 from 632 reviews
michelle-p-bank83
29.04.2024

I never expected it to be worse than the Buena Vista road location, but this one is actually even worse.

cindy-williams-fox03
29.04.2024

The drive-thru orders were all confused. It seemed like the employees were inexperienced.

tyrone-morgan-1
29.04.2024

I had a terrible experience during my most recent visit to this KFC location. The chicken tasted like rubber, unlike the other KFC restaurants I have been to that are usually pretty decent.

veronica-vee-morgan-1
29.04.2024

This particular KFC I would not recommend the chicken I received tasted awful I would have returned it but was home.My husband had same experience with his order.If you are spending your hard earned you expect a certain standard the other K F C are O K.The owner should really take time to look into staff and preparation of food does nothing for reputation KFC has work so hard to maintain.

james-fritz-2
29.04.2024

I should have known better. I 've had bad service from this store multiple times and I keep going back. No more. Today, there was no one in the store. No one in the drive thru. I place an order for three meals. First, the girl didn 't take my order at the window. She 'memorized ' the order and went to the drive thru register to record it. Still, she asked me to repeat each order . . . and still got it wrong. Two three piece boxes with two sides ended up being two pieces with one having one side and the other having two sides. The other meal was a five piece tender with two sides, we got one. This is not the first time I 've had issues with this store. The people are nice, just not competent. Avoid it.

FAQ

As a guest, you can use the WiFi of the establishment at no extra cost.

There is a TV / screen on-site where sports events are broadcast.

The restaurant accepts the common credit cards.

More information

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