Hardee's - Columbia

Slow service, fairly priced comparison with other restaurants. Plus side is the drive-Thru is clear alot of the time. Overall if hungry come by read more Slow service, fairly priced comparison with other restaurants. Plus side is the drive-Thru is clear alot of the time. Overall if hungry come by

I had an unpleasant experience at the drive-thru on September 19, 2022, at 10:15 AM. The staff member, a man wearing a blue shirt, was quite rude over the louds... read more I had an unpleasant experience at the drive-thru on September 19, 2022, at 10:15 AM. The staff member, a man wearing a blue shirt, was quite rude over the loudspeaker. This encounter has made me reluctant to return. I intend to share my thoughts on my blog, which has an audience of 10,000 readers.

We visited the drive-thru and the woman who took our order was extremely friendly! She even managed to make us laugh! Our order was accurate, hot, and fresh. We... read more We visited the drive-thru and the woman who took our order was extremely friendly! She even managed to make us laugh! Our order was accurate, hot, and fresh. We enjoyed our meal in the parking lot, and we couldn't resist going back through the drive-thru to get the delicious, warm apple cake!

The food was served hot and fresh, and the biscuits were fluffy and tasty. However, we didn't receive the correct order. It seems like they might just give you... read more The food was served hot and fresh, and the biscuits were fluffy and tasty. However, we didn't receive the correct order. It seems like they might just give you whatever they have in excess since you're at the drive-thru, and many customers may not have the time to carefully check their bags. You really expect the staff to pay attention and do their jobs correctly.

My last experience was during the summer when I ordered through the Hardee's website for delivery. Unfortunately, they didn't have my order ready. DoorDash info... read more My last experience was during the summer when I ordered through the Hardee's website for delivery. Unfortunately, they didn't have my order ready. DoorDash informed me several times that the order would be canceled, but since I had already ordered other food in the meantime, it was quite frustrating. I had to contact the delivery service myself to stop them from sending drivers for an order that was supposed to be canceled. Despite this, I was still charged. I reached out to Hardee's support multiple times, and it took over a month to get a response. If you're not planning to dine in person, I wouldn't recommend placing an order. Update: I reached out through the provided link three weeks ago, and I'm still waiting for a response, just like the last time I tried to resolve this issue.