Fazoli's - Feedback

What Charlene S doesn't like about Fazoli's:
After my coworker told me to check this place out, I placed an hour about 30 minutes before my lunch time…which was fine since the app stated it would take that long to be ready. I got there, had to stand in line waiting. The cashier up front didn't seem to know what day it was, less alone what was going on with orders. She asked me my name 3 times then finally told she didn't have an order for me. Someone else came... View all feedback. What Lisa S likes about Fazoli's:
I love this place overall. I have been eating here since 1995 when it opened. However, their service has gone down. Good employees have quit because the management isn't as good as it was. I drive to this restaurant a lot and most of the time, they have a sign on the door that they are closed in the dining room when they should be open. The sign says they are having staffing issues, but it isn't the employee's faults... View all feedback.