Fazoli's - Columbia
Fazoli's
Description
**Fazoli’s: A Culinary Delight with Room for Improvement**
Fazoli’s delightfully blends delicious Italian cuisine with seemingly dedicated customer service, though some instances reveal a need for improvement in efficiency. Patrons rave about the flavorful dishes, particularly the broccoli chicken Alfredo and fresh Italian cream cake. While the food garners consistent praise for its quality and generous portions, the service can be hit or miss, with some experiencing delays even during quieter times. However, standout staff members often create memorable moments with their attentiveness and friendliness. Whether dining in or opting for catering, Fazoli’s remains a popular choice that leaves diners eager to return.
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Feedback
The food was fantastic, as always, but the customer service left much to be desired. After receiving our order, I had to wait at least 10 minutes before walking up to request some breadsticks and an Italian ice drink. Come on, Fazoli's, you can do better!
I came in on a busy Friday evening. However, Jason and Ryan made my experience amazing. They were so kind and continued to made sure all the customers were taken care of and tables were good with anything they needed! My food was delicious and fresh!
Jay is always so helpful! Love the food!! Clean store, restrooms, friendly service. My favorite restaurant in all of Columbia!!
Jon and the crew were absolutely amazing!! We love Fazoli’s and eat here when we are in town. The staff tonight couldn’t be more helpful! Jon, Jason, and Candice are the best! They were all so attentive! Thank you, thank you, thank you!
Excellent food, service was a little slow considering I was the only person here. It took about 15 minutes to get 2 slices of pizza. While I was waiting I was greeted by Kenny g in the dining room and he brought a very welcoming and kind energy. He made the entire experience a very pleasant one, thanks Kenny!
