Subway - Cincinnati
Subway
Description
Nestled slightly off the main route, this restaurant presents a striking contrast in reviews. While some patrons appreciate its spacious interior and cozy ambience, complete with a fireplace and a great view, many express dissatisfaction with the service and cleanliness. Rude staff members, inconsistent operating hours, unavailability of menu items, and the poor quality of food, such as stale bread and small portions, dominate the negative feedback. Despite the enticing subway offerings, the overall experience suffers due to lackluster management and hygiene practices, leading to recommendations for potential diners to proceed with caution.
Feedback
We had a wonderful experience in this place. we loved the wonderful ambiente and the menu. the personal was very sensitive. I'm glad we finally came to visit here.
I love subway. The flavor is great. No complains on the food. The employees on te other side makes me sometimes want to order somewhere else. Online it says it's supposed to be open at 6.30 am, but it actually is marked at the door to open at 7 am. However, the employee never opens at that time, and if you knock or call it's just a waste of time, there's always an excuse, or she just ignores you by going to the back of the store. The only person that is not rude in the specific store is the manager. Two of the other team members are extremely rude, specially the one that usually opens the store. I even had to be kept waiting to be helped because the 2 employees were arguing in the middle of the line, and calling each other names. I hope the personnel changes here because I really like Subway.
Make sure you’re up to date on your vaccinations, as entering this establishment will quickly make you aware that cleanliness is not a priority here. This is likely due to their unfortunate business hours. Proceed with caution.
Walked in during normal business hours and all of the chairs were flipped up on the table. The worker had their headphones in and when I ordered food proceeded to tell me that they were out of what I wanted and then listed four other things that weren’t available. I’m not particularly mad, I can go somewhere else, but I’m perplexed as to how this place is even still open.
The staff was quite rude, especially a heavier set woman. The portion sizes are very small, and you have to request extra for everything you want on your sandwich. The bread is either stale or overcooked in the morning. They're also never prepared for lunch service. Overall, I would not recommend this place!
