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Contribute Feedback What User likes about Steak N Shake:
great new property. very nice greeting, went through the process to order, and our milkshakes quickly came out, which earlier before covid took some time. all in all, we are happy that they are open again. View all feedback.
What User doesn't like about Steak N Shake:
today by the drive thru and I ordered a number 3 frisco melt and fry with a cookie n cream shake. a kindersteak burgermahl mit apfelsaft und fry. 1 single Frisco melt....let just says the customer service is ok. I've got a lot of dirty, but it was bad to eat. I literally melted a whole fat frisco and a half frit for a meal. the rest was ok, but not according to standards. Even for a quick meal I was bad. not impresse... View all feedback.
Ordered a Prince Royal for the first time tonight. One of the best burgers I've had in my life. Egg was fried perfectly on top. Always well worth the wait here because the food is delicious and made to order. Keep up the great work!
Very busy when my son and I went. Took a while to get a seat, but only because there were none available. When they had an available area we were seated and helped right away. Food took a bit, but was well worth the wait. Love their garlic burger, mmmm. My son had the hot dog meal and he loved it. Then we ordered a fudge brownie shake, which arrived quickly. Delicious!
Went through drive thru later at night. My steak burger was fresh, the fries seemed to have been made in old oil, though. Now, where it shines. The cotton candy milkshake was amazing. And just how blue it is, wow. If you like cotton candy, this is the one to get.
This our be our family's first time eating back at Steak and Shake since the pandemic started. We were initially caught off guard about ordering at a kiosk first then picking out our seats and then picking up our food once it's called. It felt weird at first but overall it was a great experience. The place was pretty dead when we went on this Saturday for lunch but the place was clean though. Love me some steak burgers!
There are no servers inside. You walk in, and order food and pay at a kiosk. Then they call your number and you walk up to the counter and get your food. You also have to get your own drinks now, as it's self serve as well. Even though they had all these changes, the food was still hot, and the shakes were delicious!