Panera Bread - Cincinnati
Panera Bread
Description
Nestled in a charming city setting, this restaurant boasts a bright yet dated interior and large portions that delight diners, particularly with favorites like the avocado sandwich and banana smoothie. However, guests have voiced frustrations about inconsistent service, long wait times, and stock issues with online orders, leaving some feeling undervalued. Customer interactions can be hit-or-miss, with reports of rudeness from management that detracts from the overall experience. While the ambiance is welcoming and the atmosphere clean, these service challenges, alongside higher prices, raise questions about whether the dining experience justifies the cost.
Images
Feedback
The restaurant has a clean and welcoming atmosphere with attentive customer service. I loved the avocado sandwich and the banana smoothie. The portions were so generous that I was too full to even move. The prices were a bit higher than I expected, but I think it's because of the large portions they offer.
This restaurant is located in a captivating city setting with charming old buildings surrounding it. Although it only offers street parking, the interior is bright despite its dated appearance. It is known for serving drinks made with Cane Sugar syrup behind the bar.
Whenever I’ve placed an order onsite the staff is awesome, but whenever I place an online order they always seem to forget something. Whether it my sides of sauces, forks/spoons/ straws, or special order to slice my bread. This is frustrating. Today I ordered online and the delivery person didn’t bring my straw for my drink and on top of that they left my food at the front door of my business. Instructions were for them to call me and that didn’t happen. I think they contract with Door dash so maybe that’s part of the issue so maybe they need to re think using Door dash. My coworkers and I have ordered from Panera for a while now and we’re simply going to take our business elsewhere as we’ve deleted the Panera app.
The catering order that the Panera team delivered this morning was fantastic. Thank you so much!
