Dunkin' - Cincinnati

Delivery Services, Hot Chocolate, Coffee
Menu
Full menu with pictures, prices and categories.

Dunkin'

Dunkin'
3.4 / 5 (1333 reviews)

Description

Dunkin' at this location offers a mixed bag of experiences for its patrons. While some guests rave about the delicious avocado toast and refreshing drinks, others report issues with stale donuts and disappointing service. Customers have expressed frustration over long wait times, both in the drive-thru and inside, alongside parking challenges at a busy intersection. The inconsistency in product quality, particularly with donuts, has led to dissatisfaction. However, friendly staff and prompt service during less busy times have garnered positive notes. Overall, while there are highlights, potential visitors should tread carefully to ensure a satisfactory experience.

Last update: 12.07.2026 from: Pattie

Feedback

★ 3.4 / 5 from 1333 reviews
pattie-a-l
02.10.2024

Most of the time, especially later in the day, the staff is definitely in need of some customer service training. Their are some workers in the...

clayton-a-mechanic52
02.10.2024

Bad location... Store is to busy for the location... Just like chic fillet.... If you can't handle the volume how is it a good idea... Of all the...

eileen-breitenberg
06.02.2023

I frequent this restaurant for the delicious avocado toast with roasted tomatoes and the refreshing green tea. Both of these items are my favorites on the Dunkin menu, and they are perfect for me as a vegan.

alicia-dawn-w
02.10.2024

Not impressed with my soggy butter breakfast sandwich.

tjones-rabbit885
06.02.2023

I visited this restaurant for the first time recently, and my experience was very unpleasant. Upon entering, I noticed that I was the only person in the dining area. Despite there being at least 5 employees present, it took over 10 minutes before anyone acknowledged me. No one even said hello when I walked in. When I tried to address my concerns, nobody seemed to care. I left feeling disappointed and ignored. While I understand that the drive-thru may have been busy, I was still a customer who deserved attention. In my opinion, the customer service at this Dunkin' Donuts location is lacking. I do not plan on returning anytime soon, and I will not be recommending this particular Dunkin' Donuts to others.

FAQ

The restaurant and its rooms are wheelchair accessible and thus reachable with a wheelchair or physical disabilities.

The restaurant also takes credit cards from the common providers for payment.

More information

Suggested nearby restaurants.