Chipotle Mexican Grill - Cincinnati

Garbage chipotle. food is never right. employees couldn't care less. NEVER order door dash from this place. it's like they puke in a burrito and serve it to you... read more Garbage chipotle. food is never right. employees couldn't care less. NEVER order door dash from this place. it's like they puke in a burrito and serve it to you. shameful.

I paid $58 for a burrito with just three fillings and no salsas, fajita veggies, or lettuce. My husband’s bowl was smothered in sour cream, which he dislikes. T... read more I paid $58 for a burrito with just three fillings and no salsas, fajita veggies, or lettuce. My husband’s bowl was smothered in sour cream, which he dislikes. They didn't offer a refund; instead, they only gave us more free products. This happens constantly! It's absolutely ridiculous!

0 stars. This is the most poorly ran Chipotle I have ever been to in my life. I like to give employees the benefit of the doubt in most situations but I ordered... read more 0 stars. This is the most poorly ran Chipotle I have ever been to in my life. I like to give employees the benefit of the doubt in most situations but I ordered pickup for 7:50 and we are still waiting at 8:20 for our food. Not busy. Should cancel our online orders and go straight through the line but not sure of the logistics on that. I have no idea who the owner/ manager of this place is but he needs a **** reality check. This place is a joke.

I strongly recommend that you reconsider your staff and perhaps start fresh. It seems they lack any understanding of efficiency. Additionally... read more I strongly recommend that you reconsider your staff and perhaps start fresh. It seems they lack any understanding of efficiency. Additionally...

The service I've experienced here is extremely disappointing! The staff moves at a snail's pace, and there's always a long wait. read more The service I've experienced here is extremely disappointing! The staff moves at a snail's pace, and there's always a long wait.