Chipotle Mexican Grill - Cincinnati

I visited the Anderson Chipotle on Wednesday afternoon around 2:30. The small amount of chicken on my soft taco was cold. I even took a picture of the cold, dri... read more I visited the Anderson Chipotle on Wednesday afternoon around 2:30. The small amount of chicken on my soft taco was cold. I even took a picture of the cold, dried-out chicken I removed from the taco. When I brought this to their attention, the staff member said he didn't know why the chicken was cold and that it had come out of the warmer. Eventually, I was given a Dixie cup filled with chicken that was at least warm this time, but I couldn't help but feel concerned about the possibility of food poisoning.

Absolutely horrible experience. DO NOT RECOMMEND. When i walked it. Thats when i should've left. It smelled horrible. The floors were covered in old food and di... read more Absolutely horrible experience. DO NOT RECOMMEND. When i walked it. Thats when i should've left. It smelled horrible. The floors were covered in old food and dirty napkins and the tables weren?t cleaned. The bathrooms smelled DISGUSTING. The staff wasextremely rude. This guy named John was making my familys food and he was so rude to us all. He was throwing the tortillasaround. He was throwing his hands in the air because i had more people on my order. Which i don?t understand why you would giveme attitude when theres like 5 more people behind my family. Then the girl at the register was just lazy. She just watchedeveryone work while she just walked around the store. Dont you think you should clean instead of just sitting? I will never bereturning. The staff was horrible. The quality of the food was also disgusting. The sour scream was straight liquid and hadweird purple stuff in it. Im extremely disappointed.

If I could rate this place with zero stars, I definitely would. Just take a look at this picture—does that look like extra chicken and extra white rice to you?... read more If I could rate this place with zero stars, I definitely would. Just take a look at this picture—does that look like extra chicken and extra white rice to you? I paid $11 for that! This location is a complete joke! I frequently encounter problems when ordering online; the food is inconsistent, and I rarely get what I actually ordered. On top of that, it's never ready when it should be! I ended up stopping my orders for a long time because of this. It's absolutely ridiculous!

An utter disappointment. I walked in at 8:05 on a Saturday night to place an order, only to be met with a sign saying that only online orders were accepted. All... read more An utter disappointment. I walked in at 8:05 on a Saturday night to place an order, only to be met with a sign saying that only online orders were accepted. All the customers who entered had to sit down and order through their phones, making the whole experience pointless. After I ordered on my phone while inside the restaurant, with no staff available to help, I ended up receiving the wrong order.

I ordered a double meat bowl to go, and I was quite disappointed with my experience. The service was poor, and my bowl was only filled halfway. The bag of chips... read more I ordered a double meat bowl to go, and I was quite disappointed with my experience. The service was poor, and my bowl was only filled halfway. The bag of chips had barely a handful inside. It's no surprise that your rating is only 3.7. I work right across the street and certainly won't be recommending this place.