Bru Burger Cincinnati

Cringy atmosphere with pop and land top 100 served fat food to high trips. maybe red robin.

The first time in this restaurant the reservations were immediately sat. service was great. the food was great. comes back definitiw.

I often visit Bru Burger and expect good but not great service. And really good food, Today we ordered the same thing we always order. We had completely disinterested service. Over cooked fries, mushy onion rings. Ok burgers. The employees must be trained to never meet anyones eyes. Sat for 15 minutes waiting for a check, couldn’t get anyones attention. Very disappointing.

We had reservations at BRU Burger before attending a concert at the Aronoff. There was no heat in the restaurant. I sat on my hands to keep them warm. Most people were wearing their coats as they ate. I ordered my burger medium . It was completely cooked through, definitely well done. We felt sorry for the servers. First, they shouldn 't have had to work with no heat. Secondly, they seemed understaffed for the evening. The few servers that were there could barely keep up. No explanation or apology from the manager to any customer. I guess that would be a little difficult when it appears she was also bussing tables.

Great service, great food, but the building is not well insulated with all of the windows. Should have brought an extra layer it was SO cold inside