Dunkin' - Chicopee

Normally they kill it here... Today very under staffed. The line nearly moved since they were so busy with drive through and the pick app orders. Food wasn't th... read more Normally they kill it here... Today very under staffed. The line nearly moved since they were so busy with drive through and the pick app orders. Food wasn't that great. Coffee was good tho. The employees were busting their butts to get it done. Great job on the 3 employees they on shift.

Dunkin' Donuts don't care about their customers. They have shutdown their restrooms chain wide. I deliver for food delivery services, and I have been refused re... read more Dunkin' Donuts don't care about their customers. They have shutdown their restrooms chain wide. I deliver for food delivery services, and I have been refused restroom use at several of their stores. I have also witnessed customers in desperate need be refused as well... I wonder how long before this policy hurts their bottom line? I hope it occurs soon!!!

DunkinDonuts steals from its customers! Close your doors if you can’t provide change! You could conceivably be taking someone’s last Dollar by keeping their cha... read more DunkinDonuts steals from its customers! Close your doors if you can’t provide change! You could conceivably be taking someone’s last Dollar by keeping their change, you have no right, not everyone in the world has a credit card. We will make sure we no longer patronize your establishment.!!!!

The staff were excellent and the restaurant was clean. However, there was no air conditioning, making the interior feel quite warm. read more The staff were excellent and the restaurant was clean. However, there was no air conditioning, making the interior feel quite warm.

This Dunkin' is fantastic. I go out of my way to visit because the staff is always friendly and smiling, even when it's extremely busy and understaffed. They co... read more This Dunkin' is fantastic. I go out of my way to visit because the staff is always friendly and smiling, even when it's extremely busy and understaffed. They consistently make my coffee perfectly and serve me an excellent sandwich every time. The service is fast, kind, and courteous all at once.