KFC - Chicopee

Most know I don't typically do chains for reasons if you know why but this one isn't bad. read more Most know I don't typically do chains for reasons if you know why but this one isn't bad.

Very friendly greeting from counter staff the chicken tenders were kind of small on this trip and not quite as crispy as previous visits, the biscuits read more Very friendly greeting from counter staff the chicken tenders were kind of small on this trip and not quite as crispy as previous visits, the biscuits

Horrible serviceLook out for the store manager Josian.. read more Horrible serviceLook out for the store manager Josian..

When ordering our food, my husband and I bought meals, 2 meals... which includes a drink and a cookie, so 2 cookies... one for each of us. We get back out to th... read more When ordering our food, my husband and I bought meals, 2 meals... which includes a drink and a cookie, so 2 cookies... one for each of us. We get back out to the car and come home. Sit down to enjoy our dinner. There were no cookies. ????

Don 't bother with this place. They may as well close at 8:00 PM because they stop making half the menu around then. I have been here 3 or 4 times over the past... read more Don 't bother with this place. They may as well close at 8:00 PM because they stop making half the menu around then. I have been here 3 or 4 times over the past month or two at around 8:00-9:30 PM, and they 've told me they don 't have any sandwiches. The place is supposed to be open until 11:00 PM, yet they stop making food 3 hours early. I was so angry this time, I said, This seems to happen a lot here. The employee responded, Oh, that only happens at night. No apology, nothing. Is whatthe customer wants important at all here? It seems like their are lazy employees and/or lazy management here and the quality isslipping. I suggest they get their act together. Their is a lot of competition on Memorial drive and I 'll be dining elsewhere.