Nellie's - Chicago

We had read a lot about this place and were excited to try it. There were some good things on the buffet, like the oatmeal, but overall didn’t find it outstandi... read more We had read a lot about this place and were excited to try it. There were some good things on the buffet, like the oatmeal, but overall didn’t find it outstanding. Next time I’d order from the menu and skip the buffet.

Good food. Fun time. Good server....very friendly. Oatmeal was delish. Would come back. read more Good food. Fun time. Good server....very friendly. Oatmeal was delish. Would come back.

The avena de coco is phenomenal the rest of The food was just ok. The service was terrible. Took 35 minutes to get our check, and it wasn’t even our original se... read more The avena de coco is phenomenal the rest of The food was just ok. The service was terrible. Took 35 minutes to get our check, and it wasn’t even our original server. My dad asked for a different mug for his coffee, he wanted black coffee the second time he originally had cafe con leche), but everyone just turned away and said no. I’m assuming it was because he had to pay which we were totally ok with), but they flat out said no and had thee worst attitude in life. There should be more urgency in checking people out so the line isn’t out of the door for a table. This place has soooo much potential, but definitely need to do some staff training.

Omg.. waited for EVER to get waited on.. no water.. on our table.. was given some plastic spoon and knife in a one napkin wrap.. OMG.. I need a few napkins....... read more Omg.. waited for EVER to get waited on.. no water.. on our table.. was given some plastic spoon and knife in a one napkin wrap.. OMG.. I need a few napkins.... on top of this.. I seen the waiter 2times.. we had to get her attention the middle of the service… now.. I come to get my avena for lunch pick up no problem.. but dam this has got to get better here.. also.. the bathroom was smelled.. needed to be sanitized.... just bad experience Sunday NOV. 13.. then I had my grandson w me t … – show

Customer service 10..the Puerto Rican coffee is the bomb… The coconut oatmeal is original gotta try it.. read more Customer service 10..the Puerto Rican coffee is the bomb… The coconut oatmeal is original gotta try it..