Five Guys - Chicago

Casual, Burger And Fry, Fast Food
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Five Guys

Five Guys
3.8 / 5 (4194 reviews)

Description

**Dining Experience Summary: The Popular Burger Haven**

The allure of this bustling restaurant lies in its delicious food, particularly its mouthwatering burgers and customizable options. However, patrons have noted that service can be sluggish, especially during peak hours due to the high volume of online orders. While staff are generally friendly, instances of unprofessional behavior, order inaccuracies, and cleanliness issues, such as pest concerns, have been reported. Customers appreciate the variety on the menu but recommend adding more staff to improve service efficiency. Despite these challenges, the restaurant's culinary offerings continue to draw enthusiastic diners eager to return for another bite.

Last update: 02.03.2026 from: ethan

Feedback

★ 3.8 / 5 from 4194 reviews
ethan-farmer753
02.03.2026

Ricky and Quentin got our food out quick and were really kind and hospitable, my first time coming to five guys and I’ll definitely be back because of their excellent service. Food: 5 Service: 5 Atmosphere: 5 Service: Dine in Meal type: Dinner

james-windiate
02.03.2026

Food: 5 Service: 5 Atmosphere: 4 Service: Dine in Meal type: Dinner Price per person: $10–20 Recommendation for vegetarians: Would not recommend

c-mcgee-fish97
02.03.2026

Use to be good now not worth the money, make you food at home. It's cheaper and better. Food: 1 Service: 5 Atmosphere: 5 Service: Take out Meal type: Dinner Price per person: $20–30 Recommendation for vegetarians: Not sure Vegetarian offerings: Not sure Parking space: Difficult to find parking

leroy-g-4
14.08.2024

The spot is fantastic and roomy, the food was enchanting and the prices were very inexpensive. rapidly, effective service and very affable staff members. I recommend this place.

diego-a-forest4988
14.08.2024

I'm writing this while enjoying my meal. The person taking my order was laughing at me because my English isn't very strong. Instead of trying to make me feel comfortable and provide good service, he did the exact opposite. He doesn’t seem to understand that tourists in Chicago want to experience the famous Five Guys. This experience made me feel quite upset, and I can't recommend this place, at least during this shift.

FAQ

At 129, you'll find the station Ogilvie Transportation Center, from which you also have access to the municipal transportation.

The place also takes the common credit cards.

More information

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