Dunkin' - Chicago
Dunkin'
Description
At a recently frequented café, experiences varied dramatically amongst patrons. While some customers reported unfriendly service and mishaps like missing drink ingredients, others highlighted exceptional staff collaboration and kindness. Instances of negligence, such as employees distracted by their phones and unsanitary practices, were concerning. In contrast, commendable employees, who handled challenging situations gracefully, garnered appreciation for their attentive service. Customers also noted a significant improvement in friendliness and professionalism from staff over time, fostering a sense of community and support. Ultimately, this café reflects a mix of struggles and dedicated service, inviting patrons to weigh their dining choices carefully.
Images
Feedback
I want to compliment the lady who was working behind the counter on 01/03/2023 at 11:20 am CST, she was very overburdened filling an enormous Uber order, but maintained a cheerful attitude upon fulfilling my single cup of coffee order. I did not get her name, but I hope she sees this, thank you very much.Parking: Inside a gas station/ convenience store
I ordered an iced coffee with cream, but what I received was just cream—no coffee at all. I asked him to make it again, and he said he didn't have cold brew. After he made it again, I got the same thing. You can't say you don't have coffee at Dunkin'! If I had known, I would have told him not to charge me. I ended up throwing the drink away as soon as I stepped outside. The staff was really rude!
It was good. Typical Dunkin' mixed with regular good and expected service from a Dunkin'. The Pink Strawberry Coconut Refresher is amazing!
Menu PDF
FAQ
More information
QR-Code for the menu
