Dunkin' - Chicago

Breakfast, Lunch, Donut Shop, Coffee Shop
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Dunkin'

Dunkin'
3.6 / 5 (1940 reviews)

Description

At this Dunkin' Donuts location, patrons can enjoy a quick caffeine fix, highlighted by exceptional caramel iced coffee. While the service can sometimes be hit or miss, friendly staff and efficient order handling often shine through. The recent renovations have transformed the space into a clean and appealing stop for commuters. However, limited parking and inconsistent restroom availability have drawn complaints. For families, the shop offers fun activities like balloon animals and face painting on select days. Overall, it remains a popular choice for reliable coffee, although improvements in customer service and amenities could enhance the experience.

Last update: 14.05.2026 from: scott

Feedback

★ 3.6 / 5 from 1940 reviews
scott-siegmund-2
05.03.2026

You mortals just don't understand... Dunkin' coffee is the nectar of the gods ! Service: Take out Meal type: Other Price per person: $1–10 Service: 4

anthon-bates
05.03.2026

Their service is very poor. The guy at the counter couldn’t understand a thing and they refused to make my coffee right and coffee that I get at other Dunkin’ Donuts like the way I have it made. They refuse to make it telling me they don’t do that when I’ve had it at several Dunkin’ And also my donut was bad. They come off as incomprehensive Service: Takeaway Meal type: Breakfast Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1

ashley-i-office926
24.07.2024

I love the fact that they have balloon animals, face paint, and glitter tattoos for free here!! This is going on the whole month of August on Tuesdays from 1-3 pm. The lady is super friendly who provides the services! :

latoya-rice
05.03.2026

Food: 3 Service: 4 Atmosphere: 3 Service: Dine in Meal type: Breakfast Price per person: $1–10

dave-w-squirrel082
24.07.2024

I'm in here almost every workday, and the place runs like clockwork. Most of the staff have my drink memorized, everyone is friendly, and I've rarely had a problem with my orders. There are even free samples on occasion. Amit, the manager, is a true god among donut shop operators. This location was previously in somewhat shabby condition, but thanks to a remodel in the winter of 2014/2015, the interior is now clean and sleek, although it doesn't offer the full stay-and-sip ambiance of a Starbucks or independent coffee shop. Make no mistake, this is still a hyper-commercialize coffee/donut/ice cream chain, but for what it does, it does it right.

FAQ

A little farther located is California, where you can also access the municipal transportation.

You can use the WiFi of the establishment at no extra cost.

The place also accepts credit cards from the common providers as a means of payment.

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