Diamond Hook - Chicago

The dining experience was outstanding and offered great value. Everything was fresh, and the presentation was exquisite. read more The dining experience was outstanding and offered great value. Everything was fresh, and the presentation was exquisite.

The menu has changed, but it's not updated online. Chef Theny was able to accommodate our special order. The food was delicious, and the cake was served hot! An... read more The menu has changed, but it's not updated online. Chef Theny was able to accommodate our special order. The food was delicious, and the cake was served hot! Annie was an excellent server. We will definitely be returning!

We read several positive reviews about this restaurant, so we decided to celebrate our anniversary there. However, the experience was underwhelming. The atmosph... read more We read several positive reviews about this restaurant, so we decided to celebrate our anniversary there. However, the experience was underwhelming. The atmosphere felt lacking, and the food didn’t live up to expectations. We ordered the Hawaiian ahi and crabcakes, which, according to our waiter, should have been excellent. Unfortunately, the food was bland and poorly presented. The crispy Brussels sprouts were overly greasy and far from crispy. Overall, we were very disappointed and won’t be returning.

1. **Service:** The service was fair but not particularly friendly, and the staff could benefit from more training. It wasn’t busy, yet we had to search for our... read more 1. **Service:** The service was fair but not particularly friendly, and the staff could benefit from more training. It wasn’t busy, yet we had to search for our waiter several times. 2. **Ambiance:** The atmosphere was lacking, but at least it was quiet enough for conversation. On the positive side, the place was very clean. 3. **Food:** The Branzino was frozen rather than fresh, and it was overcooked and dry. The salmon was acceptable, but the portion sizes were generous. However, the meal could have used more seasoning (and not just salt). We ultimately rated our experience poorly due to the very dim lighting at the entrance. Our elderly friend struggled to see one of the steps and fell quite badly onto the sidewalk. While we were all assisting her, I noticed that the waiter outside witnessed the incident but didn't bother to stop or check on her; he simply looked away. It still troubles me to think about that.

We were hoping to enjoy this restaurant because of its close location to the movie theater. Unfortunately, they are severely understaffed, and the food was only... read more We were hoping to enjoy this restaurant because of its close location to the movie theater. Unfortunately, they are severely understaffed, and the food was only mediocre at best. My husband’s fish was bland and presented alone on the plate. We won’t be returning.