Cité - Chicago

Fine dining?! mcdonald’s should then be considered as fine dining. food 0 service 0 I sent an email to a manager who could reach me because of our experience in... read more Fine dining?! mcdonald’s should then be considered as fine dining. food 0 service 0 I sent an email to a manager who could reach me because of our experience in the night when we did not answer. we had a terrible experience for my friend's birthday dinner, and we talked to the "manager on duty" carlos, who was also the bartender. we shared our sadness about the service tonight and received absolutely no respect and no answer except for “okay, pay the bill”. we never wanted to pay the bill, but expected recognition/responsibility for what happened. but carlos could say, okay. he was 1) obviously not the manager; or 2) non-trained manager because he did not act like one at all. I have never seen a manager behind the bar dressed in all black and no suit jacket in a fine restaurant. Moreover, carlos said that he was not able to come to our table because he was “very busy” when he had to come to the table to hear our sadness that would have taken only a few minutes from his time, it could have been solved. I told him if he took care of his customers, he said yes, I asked why he could not come past our table to talk to us, he said he was busy with the cash. our main complaint was that we asked for a table in the window. I understand that it first came to service for the first time. we asked blanca, our waitress, and she said no was available. we saw however two parties at empty tables next to the window 10 15 minutes later. the table behind us threatened to go if they did not move to the other table. I respect the service industry when I was once in this industry when I was younger. I do not think we need to leave threaten to meet our request or get good service. we have our food. disgusting. absolutely not eat fine, but eat more of moderate banquets that they must eat because they did not eat all day. we just saw

Eating was terrible and not worth the money. I don't think I've ever had a filet taste so bad in my whole life. very minimal selection. very slow service. would... read more Eating was terrible and not worth the money. I don't think I've ever had a filet taste so bad in my whole life. very minimal selection. very slow service. would not recommend it.

We went to my man's birthday, and while they were good, we wouldn't return. that was the best part to eat. eating was just okay, but left much to wish. I have i... read more We went to my man's birthday, and while they were good, we wouldn't return. that was the best part to eat. eating was just okay, but left much to wish. I have informed that it was a birthday party in the booking, but that was not even recognized. the server was new, and this played a role in the experience not to be wonderful. we understand how challenging this can be, but just want to be honest about the experience. none of this has made us come back.

This place is CLOSED! Do not make a reservation here! read more This place is CLOSED! Do not make a reservation here!

This restaurant has been closed for over a year. How can reservations continue to be accepted. Please take this restaurant off your list read more This restaurant has been closed for over a year. How can reservations continue to be accepted. Please take this restaurant off your list