Beatrix Loop - Chicago

I was very disappointed with my experience at this Beatrix location. The waiter approached our table, just standing there and staring at us without introducing... read more I was very disappointed with my experience at this Beatrix location. The waiter approached our table, just standing there and staring at us without introducing himself. He lacked professionalism and friendliness, and I even had to ask him if he was our waiter and if he could recommend some dishes. It felt like he was going through the motions, completely disengaged from his job. Additionally, the quality of the food was below expectations and quite disappointing. Overall, I was unhappy with both the service and the food quality.

Excellent experience! This was my first visit to this location, but I frequently support many of the Ley restaurants. I believe our waiter was Dan, and he did a... read more Excellent experience! This was my first visit to this location, but I frequently support many of the Ley restaurants. I believe our waiter was Dan, and he did a fantastic job!

This is a fantastic spot in downtown for families with kids. It’s a lively environment with other children around, allowing you to enjoy the downtown dining exp... read more This is a fantastic spot in downtown for families with kids. It’s a lively environment with other children around, allowing you to enjoy the downtown dining experience. They serve excellent coffee, have a kid-friendly menu, and the food is delicious.

I have been a loyal customer of Beatrix for a long time, often visiting locations such as the Food Court at Water Tower Place, Chicago, Clark Street Grand Avenu... read more I have been a loyal customer of Beatrix for a long time, often visiting locations such as the Food Court at Water Tower Place, Chicago, Clark Street Grand Avenue, and Northwestern Memorial, to name a few. I was disappointed to discover that Beatrix does not accept online delivery orders for the Marketplace. The only way to enjoy the Marketplace food is by visiting in person, as it operates on a self-serve basis. While I don’t mind paying for the weight of the food, I find this to be an unnecessary inconvenience. I left a message for Natalie two weeks ago asking her to share my feedback, but I’m unsure if she did, or if management simply chose to overlook my concerns. Which is it?

Wonderful restaurant! I highly recommend trying the flatbread options and the fries. The service is excellent, and the atmosphere is inviting and enjoyable. read more Wonderful restaurant! I highly recommend trying the flatbread options and the fries. The service is excellent, and the atmosphere is inviting and enjoyable.