Panera Bread - Chester

I ordered a fuji apple chicken salad with no pecans. I can only assume this one lowly pecan sitting in the middle of my salad was some kind of joke. Imagine the... read more I ordered a fuji apple chicken salad with no pecans. I can only assume this one lowly pecan sitting in the middle of my salad was some kind of joke. Imagine the humor if I were the type to trust my order was as requested, didn't look and had an allergicreaction. Edited: Decided to share the incident with management. They were very accommodating. Here's hoping they are morecareful. Some people are more sensitive than I.

This is just sad. I traveling from out of state to visit family. I haven't eaten all day and decided to stop at Panera. They gave me one tiny scoop of chicken s... read more This is just sad. I traveling from out of state to visit family. I haven't eaten all day and decided to stop at Panera. They gave me one tiny scoop of chicken salad on my sandwich. This is the poorest customer service I have ever experienced in myadult life. This is pathetic.

Chicken noodle soup was flavorful, but watery. Turkey sandwich was horrible beyond belief. Thick-breaded sandwiches have to have ample condiments, but here, I c... read more Chicken noodle soup was flavorful, but watery. Turkey sandwich was horrible beyond belief. Thick-breaded sandwiches have to have ample condiments, but here, I could barely see the mayonnaise or the mustard. I had to add 3 packets of mayo and 4 ofmustard to make it edible. With a drink, the meal cost was $19. How does Panera get repeat customers?! lol

I ordered online for a lunchtime meeting. I asked for no pickled onions on my citrus Asian salad, however, onions were on it. They were spread around and blende... read more I ordered online for a lunchtime meeting. I asked for no pickled onions on my citrus Asian salad, however, onions were on it. They were spread around and blended in with dressing already on the salad, so it was hard to find and remove all of them. Inaddition, a good amount of inedible chicken fat had to be removed. Out of three meals, at least one was prepared incorrectly,not good odds. This is why I'm not a fan of forced tips for preparers before you can even confirm your order is correct. Oncetaxes, a delivery fee, a convenience fee (preparers' fee) and driver's tip (voluntary) were added to this three-meal (only onedrink) order, the total averaged a little over $18 a person. I feel this is quite a steep price for what we received. Aco-worker said he would have gotten more for the money from Subway. Pre-covid, we often used Panera for lunch meetings, often15-20 attendees. We won't be doing this again.

It was fine, provided it was the night before a holiday. I was a little surprised to find that they had no chips or baguette available as a side. I was even mor... read more It was fine, provided it was the night before a holiday. I was a little surprised to find that they had no chips or baguette available as a side. I was even more surprised when I was allowed to walk right out without the drink I ordered with my food...They did have it ready when I went back in.