Oaks Coffe Shop - Cherwell

Toilet (old, worn out portakains! was absolutely filthy. Shocked to see a cat roaming around the cafe for at least half an hour. Not helpful if you had assistance dog with you Staff were incredibly slow, rude, with absolutely no customer service skills at all. Big queue due to lack of efficiency. Waited over 10 minutes to get to the servery counter. Roof was a disgrace. Literally black in parts but all over dirty. Chairs had food down the sides of cushions which had been there for a long time.. Table was dirty, wet and grimy. Atrocious. Won't be returning. A shame, because prior to Covid, it was a different place altogether.

Myself and my wife went for a breakfast today and it was excellent and great value for the money. We will definitely be returning. The coffee was first class and was included in the price. Highly recommend

My husband and I decided to treat ourselves to a full English Breakfast Sunday morning as they serve up until 12 noon. We arrived about 11.30 (perhaps this was our mistake). The young ladies taking our order were delightful and we took our drinks and waited for our breakfast to arrive. The sausages were anaemic but were somehow over cooked (we could hardly cut them up) and the toast was stale (I know you could argue it was toast but it wasn’t nice). We have had breakfast there before but it is quite a while ago. Needless to say we won’t be having a breakfast again. We do however like going there for coffee and cake (again on a Sunday with my sister and her husband).

Have eaten here several times in the past but the lunch we had today was quite poor. Bread seemed stale and salad lacking. My friend had soup but said her bread was poor too. Seems like the men serving and cooking lunches are easily distracted and got the order wrong as they were too busy chatting about their social lives and looking at their phones

Nice coffee and cake nice seating area outside but now overlooked by a new housing development. Staff always polite and friendly