Reviews

Overall Total Score
3.5 out of 5
Very good | 2793 reviews

What User likes about M&s Cafe:
went with my friend and our two children to the Königstitch-Chcheltenham-Niederlassung. there was a coworker called jacob who was amazing! he was so polite, asked us how our meals were and when we needed something and came back later and asked us if we would like to take it our tablet! that is not a service I have ever experienced in mcdonalds, before or at any almost food place, it was restaurant standard! we have s... View all feedback. What RoryAtkins doesn't like about M&s Cafe:
Couldn't believe it ..... busy lunchtime with a long queue of customers holding trays of food to pay and 3 staff behind the cafe counter stopped to hold up a tape measure to determine and have long debates for about 4 minutes on how long the menus sign was!! When I complained to point out the long queue of frustrated customers I was told head office was waiting on the phone for the size because their having a new sig... View all feedback.

Reviews from various websites

Tripadvisor
2.9 ★ from 24 reviews
michael
09.02.2024 - 15:56

Met grand chilern for a drink with Daddy... Ordered drink ok staff seem to work ti a system Small cup for child not the best over all it woks if you are theree...

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jensonreviewsplaces
09.02.2024 - 15:56

When I went for lunch I had a choice between M&S Cafè or McDonald’s I chose M&S Cafè as I haven’t been in a while and I wanted a cheese sandwich. When we got in...

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Nicola
09.02.2024 - 15:56

We decided to have the Oak-Smoked Bacon with Scrambled Egg on toast...with Columbian Coffee and Fresh Orange Juice... Oh My Goodness!! Heaven on a Plate...seved...

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peter
09.02.2024 - 15:56

Very busy, had to wait a while to get a table. staff need some sorting out.meals and drinks ok. but not one of the better cafes.we would not go again.

C1281MMclaireg
09.02.2024 - 15:56

We arrived to a queue which didn’t move at all for 30 minutes. Eventually got coffees and gave our toasties to be heated. We sat down, drank our coffees and wai...

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The café at M&S in Gallagher Park is a mixed bag, offering quality food and friendly service, but marred by inconsistent execution. While the atmosphere is cozy and some dishes like cheese scones and jacket potatoes receive praise, many patrons note a decline in cleanliness and food quality over time. Instances of slow service and unclean tables are frequent complaints, offset by the commendable attentiveness of certain staff members. Overall, while it remains a popular spot for shoppers seeking a quick bite, improvements in efficiency and upkeep are necessary to restore its former glory.

Gastroranking-it
2.0 ★ from 10 reviews
RoryAtkins
04.05.2024 - 11:06

Couldn't believe it ..... busy lunchtime with a long queue of customers holding trays of food to pay and 3 staff behind the cafe counter stopped to hold up a ta...

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Veni
04.05.2024 - 11:06

We went to the M&S cafe in Cheltenham for a lunchtime snack around 1:45 pm on a Tuesday. Unfortunately, all of the empty tables were covered with dirty dishes a...

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kazremez1
04.05.2024 - 11:06

Very rough. Customer service is atrocious. Awaiting 15 minutes for the meal, the girl named Ann simply said there are other tickets in front of you, asked for c...

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marion
04.05.2024 - 11:06

Pop into cafe after shopping in store just wanted cold drinks, went to one of two tills in cafe, customer in front of queue obivously had big order that had gon...

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alidW2683XN
04.05.2024 - 11:06

Went In Saturday afternoon at 3.30pm...half the cake selection had disappeared...and no intention of putting any fresh cakes out....service slow, but friendly.....

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Menu
5.0 ★ from 2 reviews

Went with my friend and our two children to the Königstitch-Chcheltenham-Niederlassung. there was a coworker called jacob who was amazing! he was so polite, ask...

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Great service and fast. 2 rounds on the way through were super friendly. one of the best I had!

Facebook
3.4 ★ from 4 reviews
Google
4.2 ★ from 628 reviews
Gastroranking-uk
3.0 ★ from 22 reviews
Int Restaurants
3.8 ★ from 2103 reviews

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