Mapco - Chattanooga

My fiancé was going to get me and our baby a drink and the late night worker slammed the sliding door in his and a few other customers faces and told them they... read more My fiancé was going to get me and our baby a drink and the late night worker slammed the sliding door in his and a few other customers faces and told them they had to stand outside (while it was cold) till he got done doing what he needed to do!Meanwhile there was 3/4 customers in the store getting mad wanting out and the worker told them they had to wait to be let out.. that is awful being treated that way I use to work at a mapco and we never did that !!!

Locked my keys in the car 12 hours into a 20 hr drive. The girl at the counter was super helpful and helped me call a locksmith. Thank you lady. Saved me a lot... read more Locked my keys in the car 12 hours into a 20 hr drive. The girl at the counter was super helpful and helped me call a locksmith. Thank you lady. Saved me a lot a time and stress. Thank you so much

Good gas, but the day manager could improve her manners. She was very rude and disrespectful, even threatening to call the police on me when I was simply trying... read more Good gas, but the day manager could improve her manners. She was very rude and disrespectful, even threatening to call the police on me when I was simply trying to help a young couple.

The staff is extremely courteous, and the store is very clean. I would highly recommend anyone to stop by. read more The staff is extremely courteous, and the store is very clean. I would highly recommend anyone to stop by.

I’ve learned that the true character of a place often shows during its slowest hours. While 2 a.m. might not be the least busy time at Mapco, that’s when I enco... read more I’ve learned that the true character of a place often shows during its slowest hours. While 2 a.m. might not be the least busy time at Mapco, that’s when I encountered the real attitude of the staff member working behind the counter. I stopped by for a cup of coffee and some Little Debbie Donut Sticks (go ahead and judge me) after work, carrying my backpack. A bit of background: I’ve been a loyal Mapco Rewards member since the program started in 2012 and have generally enjoyed most of their locations. I got my coffee and waited behind one customer. When it was my turn to pay, I told the cashier I was a rewards member and wanted to enter my phone number. After doing so, I noticed he was staring at me oddly. I waited for him to finish but the staring continued. Before I could ask why, he suddenly asked if I had been banned from the store. That was not what I expected. I asked him to repeat the question, and he did. He explained he had been told that a black man (I’m black, by the way) with a backpack was banned from the store. I just looked at him, thinking he was being ridiculous. I told him no, I had never been banned, but I understood why the mistake was made since “all black guys look the same” to him. I won’t go into more detail here because this is a review, not an opinion piece. Bottom line: the cashier’s comment was completely inappropriate. Note to Mapco: If you ban someone from your store, at least make sure you have the right information—maybe a photo or a name. If someone behaves so badly that you don’t want them as a customer, that’s one thing. But don’t mistakenly target innocent people based on assumptions or stereotypes.