Chipotle Mexican Grill - Chattanooga

So good bustedsour cream was cold on really hot food and made it lukewarm icky and lowkey stingy with the cheese loud asf but like normally loud anywaysbomb ass... read more So good bustedsour cream was cold on really hot food and made it lukewarm icky and lowkey stingy with the cheese loud asf but like normally loud anywaysbomb ass food

They messed up my order. Did not receive order as per my order online went through the drive thru and the person have me 1 bag and said “Have a good night.” Wen... read more They messed up my order. Did not receive order as per my order online went through the drive thru and the person have me 1 bag and said “Have a good night.” Went all the way home and realized the did not give me the rest of the order. Went back to get the rest of the order and they said i drove off…… well they could’ve called me. By the time i had my food it was ice cold and very bad. Will not go here again!

I love Chipotle and go at least 1x per week. I’ve tried to give this particular store many chances but at this point, I can honestly say I’ll never be back. The... read more I love Chipotle and go at least 1x per week. I’ve tried to give this particular store many chances but at this point, I can honestly say I’ll never be back. They are always out of the salad dressing, the sofritas, the veggies and the food line is terribly dirty. The staff all seem to hate it there too. I’m not sure why this location is so, so bad, but I wish management would address it. I’ll just keep going to Northshore Chipotle, or drive across the street to Salsaritas.

Really disappointed. My mom and I were really excited to try it after seeing all the commercials for Chipotle. We had never been before and we'll never go again... read more Really disappointed. My mom and I were really excited to try it after seeing all the commercials for Chipotle. We had never been before and we'll never go again. We had an awful experience at the Chattanooga gunbarrel location. The staff was horriblyrude to us, we had never been there before and asked questions and were met with short answers and were rushed through addingtoppings to our food when there was no one in line behind us. My mom asked for steak. They gave her chicken then made an ordealabout changing it. My mom, not being confrontational and a peace maker said chicken was fine. So I ordered the steak and wesplit it. Nowhere on the menu overhead did it say the toppings would be extra and no one told us they were more when adding themto the burritos (remember, we've never been here before) We check out expecting a $20-22 bill and we're hit with $33 and change. For a chicken burrito, steak burrito and one drink. Food was ok. Not great but not awful. Everything feels worse tho whenyou're not treated well by the staff. But all day and evening I've had the worst heartburn and burping up the food. I'll nevergo back and don't recommend anyone go to this location.

I ate here yesterday for lunch and took it to go. As I was eating I found this fingernail in my food. This is disgusting and unacceptable! There is no clear ave... read more I ate here yesterday for lunch and took it to go. As I was eating I found this fingernail in my food. This is disgusting and unacceptable! There is no clear avenue to contact customer service and it would be greatly appreciated if someone frommanagement/ ownership would contact me. This rating doesn?t even deserve a 1 star for how nasty this is and I hope to hear fromsomeone soon or I will continue to push this issue. This wasn?t a piece of equipment that had fallen into food, this is a pieceof the body which is absolutely heinous! Some type of compensation is required with this one. I have documentation of mypurchase as well for some reason that is in question.