Chick-fil-A - Chattanooga

Usually chickfila has amazing service but this location is absolutely abysmal. We asked to have 2 extra buns (typically 50 cents each) added to our order and th... read more Usually chickfila has amazing service but this location is absolutely abysmal. We asked to have 2 extra buns (typically 50 cents each) added to our order and the employee wanted to charge us for a full sandwich. He mumbled the entire time even after we saidwe couldn't hear him. One of the items from the order was completely missing. Missing a spoon which should be standard for icecream. Really disappointing

I paused my journey to Florida to grab a bite at this restaurant. Unfortunately, they didn't fulfill my request for BBQ sauce and instead gave me a sauce I had... read more I paused my journey to Florida to grab a bite at this restaurant. Unfortunately, they didn't fulfill my request for BBQ sauce and instead gave me a sauce I had never encountered before. I ended up having to go back to get the BBQ sauce I originally asked for.

This restaurant was filled with energy! I think there was a soccer event happening at Camp Jordan, which probably drew in the crowd. The drive-thru was quite bu... read more This restaurant was filled with energy! I think there was a soccer event happening at Camp Jordan, which probably drew in the crowd. The drive-thru was quite busy, so I opted to go inside, where there was also a reasonable line. The employees were courteous and served us promptly. The food was delicious. The only downside was that I had to return to the counter to ask for mayo for my sandwich and a fork for the mac and cheese I ordered. The staff member apologized, but given how hectic things were, it was completely understandable. This place usually has long lines at the drive-thru every time you pass by!

This is easily the worst Chick-fil-A I’ve ever visited. I usually rely on Chick-fil-A for quick fast food, but this location is making me reconsider. They are i... read more This is easily the worst Chick-fil-A I’ve ever visited. I usually rely on Chick-fil-A for quick fast food, but this location is making me reconsider. They are incredibly slow, and there always seems to be an issue in the drive-thru. I'm not sure if this is due to a lack of training or poor management, but it’s always a chaotic experience. On one occasion, I had to leave without my food to avoid being late, even though I had already paid. I waited 20 minutes in the drive-thru beforehand. Please improve the management at this location!

My filet was quite disappointing; it looked more like a chicken strip on a sandwich. I also think it's unfair to have the staff standing out in the heat all day... read more My filet was quite disappointing; it looked more like a chicken strip on a sandwich. I also think it's unfair to have the staff standing out in the heat all day, especially since it doesn’t really speed up the line. I'd be perfectly fine waiting a few extra minutes to place my order through a speaker.