Satisfy - Charnwood
Satisfy
Description
This restaurant has garnered a wide range of feedback, reflecting a split between satisfied diners and disappointed guests. While some patrons rave about the delicious crispy duck, flavorful noodles, and friendly delivery service, others have lamented overcooked dishes and bland flavors. Concerns about customer service and cleanliness were also raised, pointing to a decline in the dining experience. Despite inconsistent reviews, several regular customers continue to praise the quality and taste of the food. Ultimately, the restaurant appears to be at a crossroads, with both supporters and detractors shaping its reputation in the local dining scene.
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Feedback
We ordered a takeaway for four people and all the food was really delicious. We had the crispy duck pancakes, beef Cantonese style, deep fried shredded chicken, duck in plum sauce and pineapple, and beef in black bean sauce. The egg fried rice was also very good. We had prawn crackers and were sent some complimentary bites too. Too, about 45 mins from order to delivery which we were told about and were happy with . Food arrived hot. Will definitely be ordering again from here. You can order and pay with card online too. Friendly delivery.
Crispy duck was over cooked and dried out. Mixed vegetables (Peking style) turned out to be a poor selection of vegetables in, what tasted like a sweet and sour sauce. The dish had very few onions, no spring onions (as advertised) and the few bits of broccoli it did have were almost inedible- limp but chewy. All the food needed reheating at home. Egg fried rice was good, however, as were the pancakes. All in all, a very poor meal with most of it ending in the bin! I will not be ordering from this place again.
Went here to order a meal Friday night, we have always used satisfy as we enjoy the food. Seems that since our last visit the staff have changed, there are now 2 young girls behind the desk that glare at you and seem more interested in their chavvy mates who hang around outside. 1 girl even shouted a lad to come in, no regard to the people waiting for food, he was gobby and being a total idiot. The owners really need to sort this out else they will be losing customers, it makes for a very uncomfortable environment to be sitting in. There is no customer service, I also heard phone orders being taken very rudely. It has put me off using this takeaway.
**Service:** Takeout **Meal Type:** Dinner **Price per Person:** £10–20 **Food Rating:** 5 **Service Rating:** 5 **Atmosphere Rating:** 5 **Recommended Dishes:** - 132 E Chicken Fried Rice - 130 G Mixed Vegetables Peking Style - 10 pcs Vegetarian Spring Rolls **Vegetarian Recommendation:** Highly recommended! There is a dedicated vegetarian menu or section available.
Ordered 5 meals,4 arrived all cold,stale chips and prawn crackers.When I rang to complain I was told I had 4, she was rude and not interested,I was told they could deliver another meal but I would have to pay even though the price was roughly what we had worked it out to be.There is no way we would order again it was inedible Service: Delivery
Menu PDF
More information
QR-Code for the menu

